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“Average” 3 of 5 bubbles
Review of The Mandeville Hotel

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The Mandeville Hotel
Ranked #215 of 1,089 Hotels in London
Certificate of Excellence
toronto
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Average”
3 of 5 bubbles Reviewed 29 August 2014 via mobile

Location and cleanliness was amazing. Few min walk to oxford street and rooms were impeccably clean.
Size of rooms were small, typical of London, and they even have me a wheelchair accessible room. It was a bit wider then usual but not much. For someone who does not require a wheelchair, a heads up that my bathroom sink etc was going to be extremely low would of been nice.
Biggest issue I had was the Wifi. What hotel chArges 400+ £ per night and has the equivalent to dial-up connection. For the entire time I was there, it was in/out of connection and when it was working.... It was EXTREMELYYYYYY slow. I got no work done as it literally took me 5 minutes to load every single webpage. I complained twice, yet everyone seemed to think that was normal and nothing was done. I have stayed at cheaper hotels and more expensive hotels and I have never experienced wifi this bad.

Concierges were very quick and efficient.
If you're looking for amazing central location, this has it. If you're looking for other things in a hotel... You can def find it elsewhere and for cheaper.

  • Stayed August 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jules53Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,792 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (151)
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English first
1 review
3 of 5 bubbles Reviewed 26 August 2014 via mobile

Very efficient and attentive concierge however room very small and average for what we paid. We also brought a bottle of champagne with us to celebrate our 1 year anniversary and I was extremely disappointed to be charged for use of an ice bucket... Just felt anything extra with the room came at an unreasonable cost... Otherwise great location and friendly staff

Stayed August 2014, travelled with friends
Helpful?
Thank Glha82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 August 2014

This is a perfect location. Walking distance to great shopping on Regent, great restaurants, and tube station. The door man was so helpful in getting a taxi when needed. The desk staff was friendly other than one lady who was less than friendly. Room was clean and had good space. Food was good but pricey. Would definitely stay here again!

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank nanabsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Yorkshire, UK
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

I left a review for this hotel around 12 months ago stating that we had stayed before without any issues but that that particular visit was not too good because of the room. We decided to give the Mandeville another try and it genuinely did seem like a different hotel. It has a new Manager, Phillipe, and I suspect his attention and professionalism has something to do with it. We were warmly welcomed, upgraded to a suite and a bottle of champagne awaited our return from sight-seeing for my birthday. So. Provided you don't get a low rise room at the back of the hotel I have no hesitation in saying this is a great hotel whose location cannot be beaten.

Room Tip: Avoid rooms at the back of the hotel on lower levels.
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank forgcot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Attard, Malta
Level Contributor
97 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 19 August 2014

The staff at the hotel make you feel at home. They are very caring and the hotel itself is excellent. Excellent location. Choose the executive rooms as they are larger and offer more room space. This was our 4 visit to this hotel and it has become our preferred choice of stay.

Room Tip: The quiet rooms are at the back.
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Raymond S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 19 August 2014

The Mandeville is a stones throw from Marylebone High Street and Selfridges. It's central but quiet, elegant but not stuffy, with good service. We stayed for a weekend - perfect for a short escape to London. Free internet in the rooms, clean and comfortable.

  • Stayed August 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank OliveiraDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 17 August 2014

Excellent location right next to Oxford St and 2 minute walk from Bond St tube station. Staff were friendly and very helpful. Rooms are on the small side, however the bed was really comfortable. The bathroom door was frosted glass which may be ok if you share with your partner, however you may need to take this into consideration if your room mate is a friend or colleague. Nice miniature toiletries in bathroom. Tea and coffee making facilities were adequate and of course the expensively stocked mini bar. This was a nice boutique hotel, expensive but I think what you pay for is its excellent location. I would stay here again but only if I got it at a discounted price.

  • Stayed August 2014, travelled with friends
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank aaasis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Mandeville Hotel

Property: The Mandeville Hotel
Address: Mandeville Place, London W1U 2BE, England
Phone Number:
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#163 Luxury Hotel in London
#235 Family Hotel in London
#264 Business Hotel in London
#320 Romantic Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Mandeville Hotel 4*
Number of rooms: 142
Official Description (provided by the hotel):
Located in fashionable Marylebone, The Mandeville Hotel provides the perfect venue for every occasion. The luxurious bedrooms offer style and comfort whilst bar and restaurant at Reform Social & Grill make The Mandeville Hotel London's premier address for food, drink and luxury accommodation. ... more   less 
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Also Known As:
Mandeville Hotel London

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