You may have looked through some of the reviews on this page and seen how poorly rated they have been, well, in a way you can see what they are on about, but for goodness sake if you want luxury go to the Rits!
We were greeted at reception by a lady who wasn't English but spoke the language perfectly so those who say the receptionists don't speak English maybe had a completely different receptionist.
We arrived early and the room wasn't ready until 2 but as we were early they let us into our rooms at 1. Good service. After seeing the reviews proir to coming to the hotel I knew that people were unhappy about the size of the room and how they can't move In the bathroom. Also how the electrics were faulty and "oh how awful this place is don't come" was the title of most reviews. In fact, there was absolutely nothing wrong with the size of this room. I could move around in the bathroom. Yes, it was small but not THAT small that people feel claustrophobic. I could only nitpick on 2 things.
1. Tv faulty. Keeps saying no signal and screen keeps fuzzing up
2. Toilet seat doesn't stay up.
Maybe people who booked this hotel and hated it were expecting a 4 star semi-luxury spacious room. Yes, it's basic but definately not dire and you get what you pay for, a basic hotel that you can get up and go. I had a pleasant stay and do take my word for it, it's not that bad.
- Official Description (provided by the hotel):
- Modern hotel with multilingual staff, restaurant and bar, comfortable rooms; situated close to Gloucester Road. ... more less
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- Also Known As:
- Ambassadors Hotel London