We stayed at the Royal Horseguards hotel as a treat for our night in London.
We did get an excellent deal and if this hadn't been the case we would have complained.
This is a five star hotel in a fantastic location. The reception area is welcoming and the staff are very helpful.
We had an internal room, 504 so sadly no view. However we weren't expecting opaque windows that we could not open.
The room was stuffy and so we had to use the AC which resulted in my having a headache.
The duvet on the bed was far too heavy for July and made for an uncomfortable night. The bedroom was to a high standard but the wooden headboard was very dusty which surprised me.
The bathroom had a good supply of hot water but the cracked sink and smell of damp was very off putting.
It was such a shame that our experience was marred by these details. We would consider staying here again as the location is excellent and the staff are first rate but next time we would upgrade to something on the outside of the building with windows that you could see out of. I would also ask to see the allocated room first to avoid disappointment.
- Official Description (provided by the hotel):
- This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more less
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- Also Known As:
- The Royal Horseguards Hotel London
- Royal Horseguards London