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The Royal Horseguards
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Reviews (4,973)
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3,328
1,082
352
148
63
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2,773 - 2,778 of 4,973 reviews
Reviewed 23 February 2014

We have just returned from this hotel which is in a fabulous location. Our room was the quietest we have ever stayed in, the air conditioning did its job well and it was nicely presented. We dined in the Restaurant at lunchtime and found the staff and food to be of a very high standard. We had a bite to eat in the lounge later on which was also good quality too. The English breakfast buffet was by far the best we have ever sampled. We found all of the staff at the hotel to be very pleasant and helpful and a real credit to Guoman.

Stayed: February 2014, travelled as a couple
1  Thank Lynsey O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLondon, General Manager at The Royal Horseguards, responded to this reviewResponded 25 February 2014

Thank you for taking the time to write such a wonderful review regarding your recent visit to The Royal Horseguards Hotel. I am delighted to read of your experience with us and very proud to read such compliments regarding the team and hotel. We are honoured to be in the location that we are, to be amongst some of London’s top attractions. I am happy to read you enjoyed your dining experience with us and please be assured I have passed your kind words onto the Food and Beverage team and the rest of the hotel team, they are truly thankful to hear such feedback. We all hope we are able to welcome you both back to the hotel very soon.

Kind Regards

Riddian Davies
General Manager

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Reviewed 23 February 2014

We were given the tasting menu as a treat and it was certainly worth it. The staff were so welcoming and made our time in the restaurant brilliant. The food was excellent and just kept coming. I can highly recommend the tasting menu, and will definitively be going back for Sunday lunch thank you to Manuel and Roberta for making our lunch so special

Stayed: February 2014, travelled as a couple
Thank lzhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLondon, General Manager at The Royal Horseguards, responded to this reviewResponded 25 February 2014

Thank you for taking the time to write a review regarding your recent visit to The Royal Horseguards Hotel. I am delighted to read that your thoroughly enjoyed our tasting menu. Please be assured I have passed your kind words onto the team, especially Manuel and Roberta, who all would like to thank you for your praise also. We hope to welcome you both back very soon!

Kind Regards

Riddian Davies
General Manager

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Reviewed 23 February 2014

Lovely hotel, but the "double deluxe" room features an old-fashioned 54" bed which was too small for comfort. Disappointing for the price paid. Also the hair dryer was tethered inside the desk drawer and virtually unusable.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Thank hereandthere317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLondon, General Manager at The Royal Horseguards, responded to this reviewResponded 25 February 2014

Thank you for taking the time to review your recent visit to The Royal Horseguards Hotel. I am terribly sorry to read of your slightly disappointing experience whilst staying with us. Please be assured I have passed your feedback onto our team who are reviewing the matters raised. We hope we can welcome you back in the near future to demonstrate what we really are capable of here at The Royal Horseguards Hotel as guests comfort and satisfaction is crucial to the team and I.

Kind Regards

Riddian Davies
General Manager

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Reviewed 23 February 2014

We stayed in this hotel for a birthday trip to London. The location is fantastic with top locations mostly well within a 20 minute walk.

The hotel is very nice, as you'd expect. Our room had all the facilities we needed, good ambient lighting, extensive connectivity for multimedia, modern well equipped bathroom and all those little extras to cover forgotten items!

There is no parking on site, you have to park about a 5 minute walk away (10 min drive!) just off Trafalgar Square. Parking is £40 for 24 hours.

All staff were very helpful and attentive. We used most services and they were all fine.

I would recommend this hotel especially for the location, and secondly the quality. Made our trip most enjoyable.

Stayed: February 2014, travelled as a couple
Thank lloydemery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLondon, General Manager at The Royal Horseguards, responded to this reviewResponded 25 February 2014

Thank you for taking the time to write a review regarding your recent visit to The Royal Horseguards Hotel. Thank you for choosing to spend such a wonderful occasion with us! I am thrilled to read of your experience with us and pleased you were happy with the location, room and amenities. Unfortunately we do not have onsite parking, but we do have great links to public transport. Please be assured I have passed your comments onto the team, they are very grateful to hear such kind praise. We hope we are able to welcome you back to The Royal Horseguards Hotel in the near future!

Kind Regards

Riddian Davies
General Manager

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Reviewed 23 February 2014

This is one of my very favourite places to stay. The reception staff were fantastic, warm, welcoming and above all sincere - thanks go to the service of Renata, Camillo and Catherine - we appreciated all you did for us. The doormen and Concierge were always happy to help and advise and always with a smile, nothing was too much trouble. Thanks Richard! Our room was AMAZING! It was exceptionally clean and beautifully presented. The rain shower in the bathroom was relaxing and great after a lot of walking around London. We had a fantastic view across the river, directly in front of the London Eye and at night the attractions were all lit up, it was magical. Breakfast was really hearty and set us up for the day, again the staff were so very attentive to our needs. Not one problem - incredible!

We truly cannot wait to return and stay again.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Clowny45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLondon, General Manager at The Royal Horseguards, responded to this reviewResponded 25 February 2014

Thank you for taking the time to review your recent visit to The Royal Horseguards Hotel. I am thrilled to read of your great experience with us and I am delighted you were pleased with your room. The views we have in some of our rooms are just breathtaking, especially at night. I have passed your comments onto the team to share your wonderful time with us; they are extremely grateful for your praise. Please be assured I have also passed on your thanks to Renata, Camillo, Catherine and Richard. We hope we can welcome you back to The Royal Horseguards Hotel in the near future!

Kind Regards

Riddian Davies
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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