...terrible otherwise. Lobby is not welcoming. Lift (elevators) are very slow if working. One was out for four days and no signage or room notice to let people know. Odd aroma in corridors, similar to sewer. Had to request turn down because we were forgotten. No hand sanitizing in Fitness Room. Staff not very welcoming. Doormen usually to busy chatting to properly hold front doors.
Though newspapers are put out to be taken every morning. When we asked to have one sent to the room, we were told we had to pay for it. Very shabby!!!!!
Internet was down, and we had to make a special request to have a staff member contact the ISP to have the system brought up.
Executive room is most spacious and comfortable. Hotel is in a great location, but not worth the price. Stay at CORINTHIA , across the street.
- Official Description (provided by the hotel):
- This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Prestigia, Booking.com, Expedia and Priceline so you can book your The Royal Horseguards reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Royal Horseguards Hotel London
- Royal Horseguards London