Stayed at The Royal Horseguards for 3 nights for business. The hotel is very Centrally located and is walking distance to most of the sights.
The staff are excellent, and very professional. The hotel is steeped in history, but the rooms have been modernized with heated floors for the Bathrooms, the Internet connection is extremely high speed, which really makes you feel good.
On the downside, the access to the rooms is through a narrow passage to get to the lifts, and waiting there can sometimes be a bit of a damper when there are a lot of people, and the wait can be a while sometimes. The views from the rooms are non existent I was overlooking a wall, and some of my other colleagues as well.
While the staff were professional, they were not very friendly - I tried to book a table for dinner, and the Manager did not even turn towards me but instructed one of the waiters to tell me they did not have any space - this was in poor taste as all the tables were empty. They might have all been booked but they could have been more polite in leting me know.
On the other hand when our group wanted to go out for dinner, we had asked the concierege for his recommendation and they did recommend a very nice restaurant, and had let them know we would come over, and we were treated extremely well there.
- Official Description (provided by the hotel):
- This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more less
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- Also Known As:
- The Royal Horseguards Hotel London
- Royal Horseguards London