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“Great hotel, great location”

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The Royal Horseguards
Ranked #116 of 1,076 Hotels in London
Certificate of Excellence
Reviewed 8 October 2009

Spent two nights at the Royal Horseguards in London in late September. The room was lovely, with a fantastic view of the Thames and the Eye, the staff was great and the location was perfect for seeing the high points of London during a short visit.

You will need to pay for the deluxe double with a view to be able to see the Thames, and ask for the 7th floor or above or your view will be blocked by the trees. The hotel is a beautiful, old building and the room was large and sunny.

  • Stayed: September 2009, travelled with friends
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2  Thank susan217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLondon, Guest Relations Manager at The Royal Horseguards, responded to this reviewResponded 28 November 2009

Thank you for your comments on the TripAdvisor website subsequent to your stay in September.

We were most delighted to learn that you have enjoyed your stay with us.

Customer feedback is a valuable resource for future feedback of our service standards.

We are looking forward to welcoming you back at the Royal Horseguards Hotel in the future.

Thank you,

Guest Relations
The Royal Horseguards Hotel

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3,994 - 4,000 of 4,742 reviews

Reviewed 7 October 2009

If it weren't for online, advance price discounts there would be ZERO chance of me ever being able to afford staying in this hotel. Luckily, I started my London holiday research several months in advance and got a great price on a twin room for me and my friend. No view of course but I suspect even the Royal Horse Guards' worst room rivals some of the best rooms in other hotels.

Our twin was spacious and well laid out and filled with all sorts of thoughtful and classy touches - heated bathroom floor, slippers and housecoats and, at one point, a lovely tropical plant appeared on the night stand table, just because I suppose.

The service was equally exceptional. Housekeeping was thorough and never lessened in quality the entire five days of our stay. All the in-room teas/coffees/treats were replenished daily. The door staff and concierge were consistently friendly and professional.

The location of the hotel is quite central and wonderfully close to the Embankment tube station. Its very easy to walk anywhere. There are several pubs and coffee shops located nearby. Villiers Street, just up from Embankment station, has lots of little cafes and The Princess of Wales pub stays open quite late and does a really good breakfast.

All in all a good choice if you want something extra special from your London hotel stay.

  • Stayed: September 2009, travelled with friends
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2  Thank RoversReturn2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLondon, Guest Relations Manager at The Royal Horseguards, responded to this reviewResponded 28 November 2009

Thank you for your comments on the TripAdvisor website subsequent to your stay in October.

We were most delighted to learn that you have enjoyed your stay with us.

Customer feedback is a valuable resource for future feedback of our service standards.

We are looking forward to welcoming you back at the Royal Horseguards Hotel in the future.

Thank you,

Guest Relations
The Royal Horseguards Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2009

Stayed at the Royal Horseguards recently for my boyfriend's 30th. Had a great time; room was lovely with a fabulous view and the hotel is in a great location for exploring the city - opposite the London Eye, with Downing Street and Trafalgar Square just around the corner. The hotel bar is nice (but predictably pricey), particularly if the weather is pleasant enough to enjoy a drink on the terrace.

The attention to detail was as you would expect in a top hotel, with some lovely additional touches - we returned from a bit of sightseeing to find a tray of chocolate covered strawberries in our room!

We didn't eat dinner in the hotel (went to the Bleeding Heart restaurant off Hatton Garden - absolutely fantastic and well worth a visit), so not sure how good the restaurant is. Our only slight niggle of the entire stay was that we chose to take breakfast in our room and to say it was lukewarm would be kind! I guess we sacrificed heat for a bit of privacy, but would take the trip downstairs next time!

The hotel isn't cheap, but good things in London rarely are (I've lived and worked here for 8 years so feel qualified to make that comment!), and based on our experience it deserves it's good reputation.

  • Stayed: September 2009, travelled as a couple
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2  Thank Dawan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2009

The pictures you see on the hotel websites are usually different than in person. This was not, exactly like the pictures online. Awesome experience! Rooms very clean and large. Great location to the Underground, London Eye, restaurants/shops, etc. A wonderful staff of people. Everyone was so helpful and friendly. They were so accomodating. For my first trip abroad, I would do it again in a heartbeat and its because our trip started with such a wonderful experience at this hotel. This is exactly what I thought London would be. The outside of this hotel is just as beautiful as the inside.
Cheerio.

Stayed: September 2009, travelled with friends
1  Thank ShowMeStateGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2009

Superbly located for all the central London sights, this would be a great choice for a weekend in London. The hotel is newly refurbished and very smart, with clean, comfortable and spacious rooms. Ours had a good view over the quiet street to the front of the hotel. Only minor quibbles are that the soundprofoing in the rooms isn't the best, with noise from the corridors audible, and the breakfast was a bit disappointing, but great otherwise.

  • Stayed: September 2009, travelled with family
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Thank MichaelEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2009

My 14 year old daughter and I stayed at the Royal Horseguards the last week in August. We had a room on the 4th floor (Rm. 412). It was a really nice room and EXTREMELY clean, which makes all the difference to me. The only negative comment I can make is that the view of the River Thames is blocked by trees and there really isn't any view. The location of the hotel is EXCELLENT and we always felt safe. It is so close to all the sites a tourist wants to see on their first visit to London: Big Ben, Westminster Abbey, Parliament and the London Eye. You can also walk to Trafalger Square, National Portrait Gallery and Buckingham Palace (about a 20 min. walk). The tube is just around the corner and we took it everywhere...Tower of London, Kensington Palace and to tthe Apollo Theatre to see Wicked. Everyone at the hotel was pleasant. I would not hesitate to stay here again. The breakfast was included in our rate. They serve a hearty English breakfast: sausage, baked beans, bacon, eggs, porridge, etc. My only comment about breakfast is that it never changes and it started to get boring after a few days. There are a few coffee shops near the Embankment station which have delicious panini. Wish we could have stayed longer!

  • Stayed: August 2009, travelled with family
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1  Thank somanyoptions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2009

Spent 5 nights in September, and I have to say that this hotel is perfect.
The staff is amazingly polite and helpful, something not very common in Europe at the moment.
From the check in to the departure, nothing was too much trouble.
Good choice at breakfast, room very well equiped, great location !
Thanks to the entire team for the beautiful experience.

  • Stayed: September 2009, travelled as a couple
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Thank LoverNice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Phone Number:
Region: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#101 Luxury Hotel in London
Price Range: £197 - £339 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Official Description (provided by the hotel):
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London

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