I adored this hotel. I had a awful trip into London, but was taken care of once I arrived at the hotel. Check in was quick, the lady showed me to my room, giving a tour of the hotel on the way, and ensuring I was show the features of the room and how to use the services. Room service was prompt, and fantastic value, although I couldn't eat it all!
Taxis were always available when leaving the hotel, and the concierge
was helpful in terms of providing advice and directions.
The service was personal, and thoughtful. The availablility of staff fluent in a huge variety of languages (including Lithuanian!!) was fantastic. 3 minor downfalls were slack service in the coffee lounge area (as in I had to leave a huge tip because no-one came to collect the money and I had a plane to catch), the minibar was not refilled on one occassion, and the goods posted back to me were not sent via express post as requested. Each of these I could have rectified, but didn't because the overall experience was fantastic, from making the reservation, to the follow-up once back home.
- Official Description (provided by the hotel):
- A beacon of British style and sophistication, Jumeirah Carlton Tower is a renowned five star hotel in central London. Stay with us and enjoy stunning views of the London skyline, access to private gardens and tennis courts and one of London's most exclusive health clubs, The Peak Health Club & Spa. Located on Sloane Street in the heart of Knightsbridge, this luxury hotel is one of the best hotels in London and boasts 216 guest rooms including 58 suites. These include the exclusive Royal Suite, offering superb views across London, and spacious Executive Suites, ideal for business travellers. Home to The Peak Health Club & Spa, you can enjoy a relaxing spa treatment, invigorating workout in the gym or swim in our 20 metre indoor pool. Combined with a selection of restaurants and elegant bars, Jumeirah Carlton Tower is the ideal destination for your next London city break. ... more less
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- Also Known As:
- Jumeirah Carlton Tower Hotel London
- Jumeirah Carlton Hotel
- Jumeirah Carlton London