So I gave it another go. Wish I hadn't. I still can't work out whats wrong with the hotel. Is it too corporate, or too busy? I pulled up to the entrance and was told I could leave the car for 15mins by a doorman, when I went back to the car a security guard was calling it in as abandoned! Check in for Hilton Honors was 8 deep, yet regular check in was empty, I know it doesn't take a genius to pick the empty queue but reception wasn't calling over the honor guests !
I can't fault the room, it was clean and good size. But I went out at 9am on Friday and popped in later in the day, room hadn't been serviced. I asked the supervisor why it hadn't and she said I hadn't asked for it to be done in the morning ! Why would I expect that ?
Executive lounge was ok if a little small. Snacks abundant and friendly staff.
It's not like anything is terrible with the hotel, it does everything you would expect, it just feels too busy.More
- Free Wifi