Stayed here late April (friends were doing a Globus tour, and they were going to be staying here, so booked room to co-incide with their stay. Unfortunately their tour stayed elsewhere at last minute and I couldn't cancel).
From the street looks fine, nice reception. Staff very helpful BUT - when we got to our room, on third floor, had view of an air conditioning vent. There was no net curtain to pull to block it out, so rang reception and said wasn't prepared to look at that for three days. A one night stopover fine, but not three days, and no net curtain. The staff were very good and upgraded us to a deluxe room on 8th floor. Room much nicer so were happy with that (but still in need of refurbishment).
A VERY busy hotel, always noise and hustle and bustle and not calming at all anywhere. Breakfast was chaotic. Last day there, they were struggling to keep buffet supplied, or plates available - not how I like to start my day in such bedlum. Quality of food was fine, just dirty from spilt juice etc.
The bathroom was clean, but carpet looked very dusty round edges and could do with a spring clean.
My biggest peeve was luke warm/cold showers. A bad way to start the day. Not even any steam! I showered morning and evening, was the same, no matter what time.
Beds hard, pillows lovely and duvets cosy.
Location was good, train stations handy - supermarket across the road, and quick walk and you are on Oxford street and in the shops.
Not the worst I have stayed in, but didn't like the hustle and bustle - when I saw where my friends tour was moved to was envious - hard to believe they were similar price/star rating. That is where I would be staying next time.
- Official Description (provided by the hotel):
- Just 10 minutes' walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure guest. All Hilton London Metropole hotel rooms offer wireless internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Wireless internet access is available free of charge in all public areas of the hotel. *Continuing refurbishment of the Tower Guest Rooms will take place in phases beginning on 18 January 2016. Works will take place between 9am - 5pm. Every effort will be made to minimize any disruption to Guests. Please be advised that on Sunday 28 August and Monday 29 August there will be planned power outages in the area. The power outages will affect the East Wing on Sunday and the West Wing on Monday from 1 pm - 7 pm at which time guests will not be able to access these rooms. The Tower Wing will not be affected. During this time every effort will be made to minimise any disruptions to guests. ... more less
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- Also Known As:
- Hilton London Metropole Hotel London
- Hilton Metropole London
- London Hilton