I got a good price for a double bed room and for the money, our stay was a good one. The hotel had a problem with their computers and it took many guests around 2-3 hours to check in. We were lucky we waited less than an hour and got an okay room, quite basic, but for the money I had paid it was fine.
Staff was helpful and doing their bests to solve this situation, however, the hotel could've been a bit more considerate to the guest as no amenities, discounts, a drink at the bar or vouchers were offered to guests that had waited for hours to get a room.
I would stay there again if I got a good deal and if I needed to stay in that area, but if you have to pay above 150 pounds for a night, then you might want to go somewhere else.
- Official Description (provided by the hotel):
- Just 10 minutes' walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure guest. All Hilton London Metropole hotel rooms offer wireless internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Wireless internet access is available free of charge in all public areas of the hotel. *Continuing refurbishment of the Tower Guest Rooms will take place in phases beginning on 18 January 2016. Works will take place between 9am - 5pm. Every effort will be made to minimize any disruption to Guests. Please be advised that on Sunday 28 August and Monday 29 August there will be planned power outages in the area. The power outages will affect the East Wing on Sunday and the West Wing on Monday from 1 pm - 7 pm at which time guests will not be able to access these rooms. The Tower Wing will not be affected. During this time every effort will be made to minimise any disruptions to guests. ... more less
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- Also Known As:
- Hilton London Metropole Hotel London
- Hilton Metropole London
- London Hilton