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DoubleTree by Hilton Hotel London - Marble Arch
Ranked #466 of 1,078 Hotels in London
GreenLeadersGold level
Reviewed 8 May 2014

A very nice, comfortable Hotel. A very pleasant way to start our night out in London! Staff were friendly, courteous and extremely helpful. The decor was very nice in most areas, sort of chic understated elegance. The hotel in general and the room were very clean and tidy. Check-in was swift and was a pleasant experience, The check-in staff member greeted my wife with birthday wishes, which was a nice touch. Their famous cookies were warm and very tasty! The bed was very comfortable, the room was quiet and we slept very well. The air conditioning, when on, was capable and quiet. We had booked a double room and it was the perfect size for a couple for one or two nights, any longer, or more than one suitcase would be difficult. We were given an in-room surprise as the hotel knew we were celebrating my wife's birthday and it was lovely: some 'Happy Birthday' sparkly sprinkles on the bed and the writing desk. These were accompanied by mint chocolates, a fruit platter and a nice bottle of Pinot Noir. Breakfast was tasty with a good selection for the buffet, continental (pastries, cheeses, cold meats etc.), cereals, juices, good hot selection (bacon, sausages - both pork and halal chicken, beans , scrambled eggs....). The hotel were happy to keep our luggage all day as requested, allowing us the freedom to wander London unencumbered.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Stuart H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this reviewResponded 27 May 2014

Wow that's a great review, thank you so much! we are so pleased that we where able to make your stay so much better. it really was our pleasure!
Thank you again for choosing to stay with us.
Kindest regards
James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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839 - 845 of 1,605 reviews

Reviewed 5 May 2014

Four of us spent 2 nights and enjoyed our stay. We were lucky to be upgraded to 2 of the 5 suites so felt very special indeed!! A warm welcome with a warm choccy chip cookie - nice touch. Room was over two levels, consisting of a lower floor lounge with cloakroom and upper mezzanine bedroom with en suite - and all mod cons thrown in. Beautiful furnishings and lovely bathroom with complimentary toiletries (of course). Excellent location and right on Oxford St, Marble Arch & Hyde Park. Thank you all for a lovely stay x

  • Stayed: May 2014, travelled with friends
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Thank sare1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this reviewResponded 27 May 2014

Great! Thank you for such lovely comments! It was our pleasure.
We do look forward to seeing you again in the future.
Kindest regards
James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

Very Small rooms. the service wasn't outstanding but okeyish Expensive for the utilities and type of rooms provided. the hotel would not be my first choice when staying in marble arch. transportation arranged is also not the best nor cheapest around.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Nebrass T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this reviewResponded 28 August 2014

I would like to thank you for commenting on the standard of our hotel and truly apologize that our standards did not meet up to your expectations however our team will do the best to improve the facilities in the hotel,once again thank you for your time.

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Reviewed 4 May 2014

Great place to stay - however VERY EXPENSIVE. I used Hilton Honor Points and got to stay for 2 nights free before I moved to a different hotel in Hyde Park. Staff was very helpful and friendly - Indigo Lounge was a nice place to decompress after a long day of walking and exploring. Food was OK - pub like, but as I mentioned, expensive.

  • Stayed: May 2014, travelled solo
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Thank TDBoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this reviewResponded 27 May 2014

Thank you so much for taking the time to post your views we are so pleased that you enjoyed your stay with us. Please always check the website as prices do fluctuate...
A big thank you from us all and we look forward to welcoming you again to the Hotel in the near future.
Kindest regards
James

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Reviewed 3 May 2014 via mobile

Great location. Rooms very clean. Hot Cookies on arrival :).

Excellent location can walk easily to Oxford Street, Leicester Square, Covent Gardens, Bond Street, China Town, Hard Rock Cafe and much more

Bus stops close by for places too far to walk.



Stayed: April 2014
Thank Amalpop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this reviewResponded 27 May 2014

Thank you so much for taking the time to post your views we are so pleased that you enjoyed your stay with us.
A big thank you from us all and we look forward to welcoming you again to the Hotel in the near future.
Kindest regards
James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

We stayed at the hotel with friends after staying at the hotel facing last year. I was totally blown away with the standard of the room and the over all cleanliness of the hotel. It was immaculate!!!!!
The staff were great, especially the concierge RAY !!!! Nothing was to much trouble for him, and he would good out of his way to make sure we knew how to get to places we were planning on visiting and was happy with everything. He was just the best!!!!!
When we come to London again I wouldn't even consider staying anywhere else but here!!!!!!!

  • Stayed: April 2014, travelled with family
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Thank alison187069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this reviewResponded 27 May 2014

Thank you so much for taking the time to post your views we are so pleased that you enjoyed your stay with us.
A big thank you from us all and we look forward to welcoming you again to the Hotel in the near future.
Kindest regards
James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

I stayed at the Doubletree Marble Arch for five nights while on vacation. The staff were incredibly friendly and helpful through out the stay. The rooms were also very nice and comfortable. It was an added bonus to have a mini-fridge in the room. The location was also a big plus. The hotel is one block from the shops of Oxford Street and 2-3 from Hyde Park. There's also a tube stop (Marble Arch) two blocks away, so all of London is pretty easily accessible. We also walked to Buckingham palace from the hotel (about a 15-20 minute walk). My only critique of the hotel is that the food prices are very high, even by London standards.

  • Stayed: April 2014, travelled as a couple
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Thank Perry E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this reviewResponded 27 May 2014

Thank you so much for taking the time to post your views we are so pleased that you enjoyed your stay with us.
A big thank you from us all and we look forward to welcoming you again to the Hotel in the near future.
Kindest regards
James

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel London - Marble Arch

Address: 4 Bryanston Street | Marble Arch, London W1H 7BY, England
Phone Number:
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#16 Green Hotel in London
#255 Business Hotel in London
#305 Luxury Hotel in London
#328 Romantic Hotel in London
#329 Family Hotel in London
Price Range: £133 - £348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Marble Arch 4*
Number of rooms: 122
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Hotel London - Marble Arch, located in the heart of the West End just steps from Oxford Street, Marble Arch, Hyde Park and the Marble Arch Station on the Central Line. Enjoy proximity to the shoppers' paradise of Oxford Street, Regent Street and Bond Street as well as famous landmarks such as Madam Tussauds. Our friendly staff will greet you with a delicious DoubleTree chocolate chip cookie upon arrival. This London hotel, housed in a historic 18th century building, was recently refurbished to include modern contemporary interiors. Work out in our newly refurbished fitness center, 6am - 9pm, or unwind in a comfortable guest room. Stay connected with WiFi or refresh in the stylish bathroom with rain shower, speakers and mist mirrors. Relax on a comfortable bed as you watch a movie on the 40-inch HDTV. Upgrade to a luxurious suite for additional space and amenities, including a separate living area. Complimentary WiFi is available in public areas of our London hotel. Hold a business or social event at the DoubleTree by Hilton Hotel London - Marble Arch, which offers a complimentary 24-hour business center and eight flexible and modern conference spaces. Start each day with a delicious breakfast at our extensive buffet and unwind each evening with a drink in our Indigo Lounge Bar. Enjoy a casual meal in our on-site Indian fusion restaurant, Fire & Spice, or indulge in fine dining at Texture, our superb Michelin Star Restaurant. ... more   less 
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Also Known As:
Best Western London
London Best Western
Mostyn Hotel London

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