Fantastic hotel, staff and perfect location.
We booked a double room for 2 nights and we arrived (outside the congestion zone) to a hotel in the very heart of London.
We enquired if it was possible to upgrade our room for a special occasion and were delighted when Lisa (from the Netherlands) said we could with pleasure. Presumably the hotel was not fully booked and she promptly upgraded us to an apartment with balcony overlooking St Katharine's Docks.
The apartment came with free mini bar and an absolutely unbelievable view of the London sky line.
Nothing was a bother for any staff which I found unusual from previous London hotel staff. The gentlemen at the concierge were particularly helpful with stowing our belongings and valuables that couldn't fit in our room deposit box.
We enjoyed our stay so much we decided to extend it to a third night which I guess resulted in extra business generated directly as a result of Lisa's initial kind welcoming gesture to us.
Whilst this hotel doesn't look much from the outside, it's quite beautiful inside.
If I was splitting hairs (as I'm prone to do occasionally, apparently) it was a shame they didn't do ordered individual breakfasts such as omelettes, salmon, eggs benedict etc. However the full English breakfast offered was still fantastic.
Overall a brilliant mini-break in a brilliant hotel.
- Official Description (provided by the hotel):
- Large contemporary hotel located at St. Katharine's Dock on banks of the Thames, overlooking Tower Bridge, the Tower of London and the Shard. ... more less
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- Also Known As:
- The Tower Hotel London
- The Tower London
- Hotel Thistle
- London The Tower