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“Overpriced but it is London”
Review of The Tower

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The Tower
Ranked #260 of 1,081 Hotels in London
Certificate of Excellence
Reviewed 25 May 2014

Stayed just the one night. Location of the hotel is excellent, being adjacent to Tower Bridge. The hotel is a maze of corridors but well labelled, so finding the room is easy. Our room was on the 1st floor on Tower Bridge side. Room was of reasonable size with twin beds which were firm but comfortable. I was surprised that there was only one lounge chair in the room considering it was set out for two people. The decor was fine and the double glazing kept the road noise down well. There was a lack of attention I thought to detail on a hotel of this price, sockets were damaged, a bulb had gone and the television station's channels did not correspond to the numbers in the hotel information guide. I would have thought, net curtains or similar might have been fitted to allow natural light in as people on the bridge could view into the bedroom. In its favour the free WiFi worked well and the air condition noise was not intrusive.
The bathroom had two showers, one above the bath and one in the bath itself.
The bedroom and bathroom were both clean.

Room Tip: Suggest a room on higher floor.
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  • Stayed: May 2014, travelled as a couple
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Thank DerbyRetired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,379 - 4,385 of 7,344 reviews

Reviewed 24 May 2014

Stayed here in May 2014 and was impressed by the high level of service and positive attitude of staff especially the reception staff who went out of their way to help with a problem I had when trying to confirm a flight and print off boarding pass. Room had great view of the River Thames. Location of Hotel is excellent as it is only a few steps from both Tower of London and Tower Bridge. Breakfast food quality was better and fresher than some other hotels I have used. Will certainly use again

Room Tip: Rooms either have a view of the River Thames or the marina. Room 411 & 311 overlooked the Thames
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  • Stayed: May 2014, travelled on business
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Thank Allen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

Just right if you're looking for a place to stay while on business in The City....or to "crash" after a day of sightseeing in London. Price seems to reflect middle to high-middle market in London. Nice, clean, quiet, friendly. Nothing luxury about it. Only criticism its a little skimpy on in-room amenities like soap, shampoo, sweats, etc. But that seems to be the trend everywhere. Best advice is to bring anything you need in the bath with you....everywhere you go now - except for the very high-end places.

  • Stayed: May 2014, travelled on business
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Thank tomfitz46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014 via mobile

The staff and service are great and although a large hotel there are lots of help at hand.

I found the room old, faded and really quite grubby. Wall paper coming away on every wall, holes in some places where it had picked away and bathroom was very average.

Views are great and lovely for a drink looking out.

Staying on the dock side was good option as slightly quitter but again old parts of the hotel were noisy anyway.

I wouldn't recommend there are good alternatives.

Stayed: May 2014, travelled on business
Thank Ruth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2014

talk about an iconic location, nestled between The Tower of London and St.Katherine's Wharf and looking straight across the river Thames and the amazing Tower Bridge...you can't get better views in London unless you get on the London Eye! Hotel was comfortable, rooms are not huge but they are well equipped with decent bathroom and comfortable beds. Free wifi is cool. Didn't use the gym but colleagues did and said it was nice. Running along the Thames was good but better over the other side as too many dead ends on hotel side! Tom on reception was really helpful and welcoming and added the 'personal touch' that can make a difference. Didn't have dinner as we were at an industry awards ceremony (we won!) but breakfast was excellent with plenty of choice and efficient service. All in all very good and worth the price tag.

Room Tip: You have to pay more for a Tower Bridge view and the view over St.Katherine's Dock is just as ni...
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  • Stayed: May 2014, travelled on business
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Thank AndySING73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2014

Stayed here for an awards ceremony. Absolute fantastic location with great views. Staff were very friendly and very helpful. Would love to come back and stay again. A little tricky to find by car if you're not used to driving in London but definitely well worth the visit.

  • Stayed: May 2014, travelled on business
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Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

Excelent hotel close to Tower Bridge overlooking the river and St Katharine's Dock. We arrived late and our room was booked so they offered an upgrade for the night and change to a standard room the day after.
We did not book breakfast as it was not among the options of the booking and then the price was too high as we preferred to have a bite on the go.
Room had no refrigerator that was not very convenient to have a cool drink
Its convenient as it is close to Tower Hill and DLR tube stations and alos Aldgate and Liverpool Street. Still there is quite a walk to get to the tube, specially if it rains.
Location is very quiet and there is a choice of Restaurants and pubs within 200 meters so there is no need to get to the center.
There is also a small Tesco 24 hours round the corner so logistics are solved.

  • Stayed: May 2014, travelled as a couple
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Thank Miguel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Tower

Address: St Katharine's Way, London E1W 1LD, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#129 Family Hotel in London
#192 Luxury Hotel in London
#200 Romantic Hotel in London
#290 Business Hotel in London
Price Range: £94 - £245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tower 4*
Number of rooms: 801
Official Description (provided by the hotel):
The Tower Hotel is nestled between the River Thames, St Katharine Docks and alongside the World Heritage Site, the Tower of London, boasting unparalleled views of the iconic Tower Bridge. Our location and excellent choice of transport connections put you at the centre of this vibrant city, making it quick, convenient and most importantly, easy to experience the very best of what London has to offer. ... more   less 
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Also Known As:
The Tower Hotel London
The Tower London
Hotel Thistle
London The Tower

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