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“thistle do nicely”

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Thistle City Barbican, Shoreditch
Ranked #565 of 1,081 Hotels in London
Reviewed 30 December 2013

We have just returned from a nights stay at this hotel, my husband booked it as part of a theatre break for my special birthday{ we went to see wicked which was fantastic}. Anyway our room wasn't ready on arrival so we were told we could leave our luggage with the concierge, well this turned out to be a godsend as he was such a lovely man and said for a small charge we could have a premium room immediately , as it was my birthday we decided to go for it, the room was immaculate and even though the massive bed was two singles pushed together we had a lovely peaceful sleep. The next morning we were fortunate to get served for breakfast straight away as we came out the queue was massive, if we were in it we would've missed our train, we can only speak for ourselves and say we had a lovely time, the only gripe would be the bar prices but I suppose that's the norm for London.

Room Tip: pay extra for upgrade it's worth it
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  • Stayed: December 2013, travelled as a couple
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Thank Alison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b170utter, General Manager at Thistle City Barbican, Shoreditch, responded to this reviewResponded 2 January 2014

Dear Alison

I was really pleased to read that you enjoyed your birthday treat and that the hotel was part of the experience .
Thank you for your lovely comments about the team and the service you received which I will
share with them.
We hope to have the opportunity of welcoming you back on a future occasion
Happy New Year
Jane and team

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1,578 - 1,584 of 3,305 reviews

Reviewed 29 December 2013

This hotel surpassed Excellence in customer service, amazing food and beverage option 24 hrs a day, friendly staff, two bars, one is coffee bar Co- motion and the other being bar120 my favourite hang outs.., and always enjoy returning to see the staff...super friendly bar staff... Who exceed expectation.
with so much selection of beverages... large screens and one of the best experiences we had.. For a long time felt we was at home in central London heart, EC1V so close to two underground .. Station Old Street and Barbican underground station so many bus routes quick and easy access to London best location which was minutes away also Barbican Centre arts and heritage, opera, musical, so pleased with location due to quick and easy bus route to west end, Moorgate, St Paul Liverpool street, business heart of London economical area also five minutes you can visit London Silicon Valley Old Street impressive bustling with night life, and so close by, shopping areas like Angel, with its designer shops and antique fairs cinema, gallery and fine dining restaurant see this market angel which has appeared in so many classic British hit shows such as.,,,only fools and horses ... Appeared in this market, antique fairs so close Sorditch for socialising bar and pubs and clubs just a stone throw away like aquarium and fabrics..,you never get board of Thistle City Barbican.
London best hotel... short five minute walk to experiencing London most enjoyable hotel fabulous,.. Me and my family even use their function rooms for wedding and events which have been so successfully in the past.. many happy guest comment and valuable memories we had we would recommend Thistle city Barbican to everyone all ages...

functions and conference and banqueting room to cater for all events and parties business and social events held in different suite and Clearkenwell suite being gone of many..
Last of all fitness and relaxation is king at thistle with swimming pool and jacuzzi, gym and aromatherapy making it the best in London stay you will have,...

  • Stayed: December 2013
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Thank Liveeasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b170utter, General Manager at Thistle City Barbican, Shoreditch, responded to this reviewResponded 2 January 2014

Dear Reviewer
Thank you for your lovely review about the hotel and its team .
It is great to read that you enjoyed your stay with us and that you appreciate the diversity of the area and what a great location we have.
We look forward to welcoming you back on a future occasion
Happy New Year
Jane and team

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Reviewed 28 December 2013

We stayed here last night as we were going to The Barbican Theatre, which is only 15 minutes walk away. Our double room was OK, but the decor was a bit tired; I couldn't work out if the paintwork was trying to be shabby chic or it was just very badly done. The latter I fear.The bed was very comfortable and it was very quiet, so we have a very good night's sleep. They were a bit stingey with the complimentary tea and coffee and we bought some extra milk from the corner shop. The TV was not up to standard - who has a mono TV these days? Our main beef was when we came down to breakfast to be confronted with a huge queue for the restaurant As far as we could see there were plenty of vacant tables and it was a buffet, so I am guessing it was just very badly organised. This might be excusable in some tiny seaside hotel, but this is major group hotel in the middle of the City of London, which must get more than its fair share of business clients, so providing a buffet-style breakfast should not be a major issue. We gave up and got breakfast on the train, so we saved a few quid at least.

  • Stayed: December 2013, travelled as a couple
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Thank Stuart A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b170utter, General Manager at Thistle City Barbican, Shoreditch, responded to this reviewResponded 2 January 2014

Dear Stuart A
Thank you for taking the time to write a review of the Thistle City Barbican
I was pleased to read that you had a comfortable nights sleep but sorry to read that you were not able to enjoy our breakfast . On occasions at peak times there may be a small queue for breakfast but this is normally dealt with very quickly . I am sorry that on this occasion our organisation seems to have failed us, which will be looked in to.
I am pleased to see that you felt the team on duty were pleasant .
We appreciate your feedback .
Happy New Year
Jane and team

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Reviewed 26 December 2013

Nice reception and restaurant/bar area, excellent quality breakfast which was included in my stay. Rooms can be very dated, newer rooms are in the main building which houses the reception, however these are still in need of an update/complete refurbishment. Facilities make this place with a free of charge gym, swimming pool and sauna which is open most hours. Much better service and facilities than other hotels but the trade off is with the quality and age of the rooms.

Room Tip: Ask for room in main building which is where reception is located.
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  • Stayed: December 2013, travelled solo
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Thank HotelInspecta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b170utter, General Manager at Thistle City Barbican, Shoreditch, responded to this reviewResponded 2 January 2014

Dear Matt

Thank you for your very positve review of the hotel . I was really pleased to read that you enjoyed your stay and the facilities offer .
100 of our standard rooms in the front building were redecorated last year . The majority of the room in the main building are called Premium and they have additional facilities such as air conditioning and are slightly larger with traditional decor .
We appreciate your feedback especially in regards to the team which I will share with them .
We look forward to welcoming you back on a future occasion .
Happy New Year
Jane and team

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Reviewed 23 December 2013 via mobile

Me & my daughter stayed here last night we went to watch Olympia horse show, reception wouldn't let us check in till after 4pm. So the coach took us straight to Olympia, we checked in at 11.30pm to be told out room was over the road, in another building.
You couldn't swing a cat in our twin room very small & stuffy with hard mattresses and bed pushed up against the wall and next to headboard was a kettle?? . Fuzzy tv and chipped paint on walls Eventually doozed off to be woken around 5am to bins being emptied.
Staff worked hard to ensure breakfast was served we queued up for half an hour as there was apparently 6 coach loads all been told to come down for breakfast between 8-9am. We only had 10 minutes to eat before coach set off. Would not rate it as a 4• more like a 2• some big improvements need to occur.

  • Stayed: December 2013
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Thank sarahann123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b170utter, General Manager at Thistle City Barbican, Shoreditch, responded to this reviewResponded 2 January 2014

Dear reviewer
Thank you for your review of the hotel . I was sorry to read that you were unhappy with your room .
Check in time for all large parties is 4pm so we can ensure all your rooms were ready this was
told to your tour operator and it was their choice to check in after the event . Our breakfast is served from 6.30am and guests can come down at any time, if you all of your party were advised by your tour guides to come down between 8am and 9 am there would be a wait for tables , we try always to minimise the time people have to wait . I am sorry we failed on this occasion and it left you with a bad impression of the hotel.
Thank you for your feedback
Happy New Year
Jane and team

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Reviewed 21 December 2013

I don't know if I got lucky but one of the best hotel nights sleep I have had. Downside it is not as close to a tube as I would have liked and I would not want to walk about after dark alone but a good night's sleep is priceless. Breakfast was very good too.

  • Stayed: December 2013, travelled on business
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Thank Dawnie712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b170utter, General Manager at Thistle City Barbican, Shoreditch, responded to this reviewResponded 23 December 2013

Dear Reviewer
Thank you for your feedback . I was so pleased to read that you had a good nights sleep
which is essential when working away . Thank you for your very positve comments about breakfast which we are very proud of.
Ha\ppy Christmas
Jane and team

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Reviewed 19 December 2013

I've just checked in following a 12 hour working day only to be directed not to the wrong room but the wrong building.

The room has a late 80's feel to it, a bed against the wall? I'm not 5 years old!

Room service was prompt - say 10 min, but the food was sadly lacking - greasy, poor quality and certainly not fresh.

Thank the lord I'm only stopping one night - absolutely vile.

Room Tip: Try another hotel!
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  • Stayed: December 2013, travelled on business
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Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b170utter, General Manager at Thistle City Barbican, Shoreditch, responded to this reviewResponded 23 December 2013

Dear Jason

Thank you for writing a review of the Thistle City Barbican .
I am sorry that you did not enjoy your stay with us and found our single rooms small.
We appreciate your feedback .
Have a happy Christmas and prosperous New Year
Best wishes
Jane and team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Thistle City Barbican, Shoreditch

Address: 120 Central Street | Clerkenwell, London EC1V 8DS, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #565 of 1,081 Hotels in London
Price Range: £72 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thistle City Barbican, Shoreditch 3*
Number of rooms: 463
Official Description (provided by the hotel):
Within walking distance from Old Street and Barbican tube stations the Thistle City Barbican provides easy access to the whole of London and its many attractions. We have convenient transport links for King's Cross & Liverpool Street National Rail as well as St Pancras International station for Eurostar.Ideally located on the edge of the City of London, with the financial district just minutes away, we are also in a prime location for business travellers. Our dedicated conference facilities with 13 flexible meeting rooms will cater for business meetings, corporate special events, private dining and banquets for up to 170 delegates.Inclusive with your hotel booking you can enjoy the Otium Health & Leisure Club to work out, for a refreshing swim or simply relax and de-stress in the Jacuzzi, Sauna and Steam room. Whether you are here for business or leisure our Otium Health & Leisure Club has all you need to make your experience complete.Thistle City Barbican Hotel features 463 bedrooms including Standard, Deluxe and Family rooms as well as Suites. All of our guestrooms, meeting rooms and public areas are equipped with Free BT Openzone Wi-Fi internet access. For guests travelling to the Hotel by car there are 10 car parking spaces available which are allocated on a first come first serve basis. Alternatively there is a NCP carpark within walking distance. ... more   less 
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Also Known As:
Thistle City Barbican London
Thistle City Barbican Hotel London

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