The booking of this hotel was straightforward, it would not allow me order book online (probably me being dumb) but booked in perfectly fine over the phone.
We opted for a standard room and breakfast (i believe only £89 for two of us)
When we arrived we were greeted by very polite and welcoming reception staff, and we were upgraded to a premium room, FREE!
Our stay here was lovely, comfortable beds, nice rooms, and all in all a very nice sleep. My only complaint was that it was so hot! the heating was not on, however it was simply too warm and the fan in our room as rubbish.
We did not have any treatments, however the pool was a good size and the sauna, steam-room and Jacuzzi were fine, the chlorine was very strong and my eyes stung before I even got into the water!
This was a very pleasant stay and would stay here again if in London.More