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“Very Poor = Wont be back” 1 of 5 bubbles
Review of Thistle City Barbican

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Thistle City Barbican
Ranked #578 of 1,086 Hotels in London
Falkirk, United Kingdom
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Very Poor = Wont be back”
1 of 5 bubbles Reviewed 27 June 2009

I travel to London on business pretty-much every week. I usually stay closer into the city but was booked into this hotel because of Wimbledon (not many rooms to be had!).
Was been booked into a standard single grade room - asked about upgrade on check-in, offered a suite - not necessary given I was only staying for one night.
* Room very small - about 6 ft wide by 12 ft
* No aircon - a free-standing electric fan had been provided! (too noisy to run at night - and happened to be one of the hottest nights of the year so far!!)
" En-suite looked like it hadn't been updated since the '70s - very basic
* In summary, the room had the feeling of a student dorm - very functional
* Massive queue into breakfast - only one person checking folk in and seeing them to their tables - very frustrating given the number of senior staff buzzing around
* Breakfast buffet very basic - great (I suppose) if you want a fully cooked breakfast - otherwise limited selection - e.g. poor selection of fruit (about 3 selections of prunes, etc out of tins)
* Staff pleasant and helpful - I valued the free shuttle to the tube (NB This hotel IS NOT in easy walking distance from a tube station)
I chose not to eat in the hotel - didn't look very appealing
There are more comfortable and better value hotels in London

  • Stayed June 2009, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank commuter_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Bristol
1 review
1 of 5 bubbles Reviewed 25 June 2009

This is definitely the worst hotel i have stayed at in London, and i stay there pretty much every week. I have not ever felt sufficiently compelled to write a review like this, so please take note. In summary:

1. Location - if i did not know London very well, i would have been intimidated to walk around the area as the hotel is basically situated in a rough council estate and definitely not in the part of Clerkenwell that you might be familiar with
2. Room v small and stuffy with no air conditionining or ability to open windows. Also random cover up paint all over walls and door - worse than a student house;
3. Walls are paper thin and i could hear coversations from rooms on all sides. This, combined with various noises of fighting etc from outside, made sleeping impossible;
4. The desk in the room was torn and splintered to add to the fact that there was no free internet; made it difficult to work;
5. I requested an iron no less than 3 times before someone finally came back to me to say that none were available until the morning, making it very difficult for me to have a shirt ready for an early meeting;
6. The bathroom was shabby and the mirror located about 4 foot from the basin, which made shaving very tricky - and no shaving mirror.

I could go on, but compared to most of the other hotels i have stayed in in London, at a similar price, this place is an absolute pit. Mr Thistle, you should be very ashamed. Thinking about it, the only hotel which even comes close to being this bad is the Thistle Westminster, there is a trend here i believe!

Adam Baddeley

  • Stayed June 2009, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank badders74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wrexham
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 June 2009

Our first impression of the Thistle-city barbican hotel was very good,entrance and lobby was very clean and staff where very friendly and helpful,though we where a little concerned by the location as it did seam a little out of the way.when we arrived at the hotel we where asked if we wanted to 'upgrade' our room for £30 for the 2 nights,which we agreed and we where upgraded to the 'suite' which was fantastic,we cant believe the bargain we had(though i think we where quite lucky,as not everyone will get this treatment), our room had air conditioning,king size bed,tv,etc. etc. breakfast was served from 7-11am and is a buffet style breakfast with a selection of full english,breads,cereal,juice etc,which was great because you could help yourself you can have as much or little as you want. very recommended..though if you are staying here try and get yourself an upgrade as our room(for the money) was fantastic.

  • Stayed June 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gazz69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 June 2009

I have just got back from a weekend London break and had serious reservations about this hotel (selected by a local (Yorkshire) coach tour company) having read so many negative reviews. I travelled with seven friends, and between us we had reserved a triple and two double rooms. On arrival at the hotel we were quickly checked in ... initially we were a little disappointed not to have had our rooms close together (our own fault I guess, having not anticipated and pre arranged this.) However, we decided it wouldn't be a problem as we could easily meet up in the foyer later. Although, as with many London hotels the exterior of the hotel was'nt particularly grand, you shouldn't be deceived as the foyer, bars, restaurants and corridors were spacious and plush. When we entered our room (the triple) all three of us were delighted with it. We were surprised to find that we had been given the 'premier executive suite', and assumed that we had just landed lucky to be given such a well presented room. It was exactly as on the websites photos - brightly and attractively decorated in yellows and reds, with a double bed and sofa bed. It was the little added extras that made it all the more special - colour coordinated cushions, plants, dressing gown, toiletries etc. We really couldn't believe that we had come to the same place as described on this site, yet felt a little guilty thinking our friends would probably not be in rooms of the same standard... a guilt that didn't last long, however, as they both informed me that their rooms were "beautiful". I forgot to say that mine and one of the other rooms were in the main building and the other one was in the adjoining building - a few steps across the covered entrance area. We decided to eat out at Covent garden in the evening, and asked the staff if they could help us out with arranging a taxi. This was done within minutes, and the hotel helped arrange a fixed price with the drivers (which for the seven of us worked out about £7 each for two cabs including return journey - probably cheaper than the tube and far less stressful.)
On return to the hotel a few hours later, we enjoyed a quiet drink in the hotel bar.
Breakfast was (I think) from seven to eleven - plenty of choice - cereals, fruit, full English etc - I couldn't fault it.
Perhaps this hotel isn't as central as we would have liked, but it really wasn't a problem. We didn't really plan to stay around the hotel area anyhow - just to use it as a base.
I can honestly say we are all pretty surprised and curious as to why there are so many negative reviews on here - and it's certainly taught me not to believe all I read!
I should also mention a fantastic place to eat for anyone eating out and wanting to visit Covent garden -
Sofra (Covent Garden)
36 Tavistock Street, London, WC2E 7PB
The food was absolutely gorgeous - top quality food (with a Turkish/Greek slant), provided in lovely surroundings - we sat up in the covered roof terrace - we had a beautiful main meal, glass of wine and sweet for about £20 per head - I have no idea how they manage to do it for this price as they could be charging so much more.

  • Stayed June 2009, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank NickySheffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kent
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 21 June 2009

Have just returned from two night stay at this hotel and feel compelled to write, as this hotel is in my opinion completely mis-represented by these reviews. We were in a large group and having read all the reviews on here last week, we were seriously concerned about our stay. However the hotel was great - rooms good size, clean, bathrooms good. Staff were excellent - we asked for more towels, robes etc - they were delivered straight away. Bar area very nice, leisure facilities clean and also very good, as well as very quiet when we used them on Sunday morning. We thought breakfast was excellent. Great selection, no queues whatsoever on each day - fresh food - good service.
I would agree that the location is not good and clearly that lets this place down - however - very good taxi service recommended and booked by hotel that we used at least six times. Cabs came and picked us up from central London at 2.30 am and it only cost £14 - bargain. So in the end the location didn't matter.
Our group ranged from age 30(ish!) to 70, with some VERY hard to please, seasoned travellers and we were all happy - so we can vouch for at least nine rooms in this hotel!! Please, please don't let these reviews put you off - I feel slightly cross that I was needlessly dreading my weekend away.

  • Stayed June 2009, travelled with friends
    • 4 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank petalskent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 15 June 2009

stayed here for one night 13th june. after reading these reviews before i left i was so close to sacrificing the £76 paid to last minute.com for their secret hotel and booking somewhere else. i am so glad i didnt !!we arrived after a day in london and checked in at 4pm , we were offered an upgrade for £10 but refused but were then given a free one which we accepted. our room was on the 5th floor and was excellent air con ,flat screen nice shower etc. after reading reviews i looked for faults and found a couple but they were so small i wont even mention them. decided to have a swim and this was excellent nice pool and facilities and not to crowded,a relaxing swim and sauna after a long day was just the ticket.
didnt have breakfast but found a wetherspoon pub 5mins away they always give good value.
my only fault with the hotel was its location. it really was in the middle of a council estate and 20 mins from a tube station . saw no trouble and never felt threatened we walked back from the tube at midnight and felt at ease, although i can see why some people questioned the area.
all in all we enjoyed our stay and although i would probably not stay here again ,the only reason would be its location and distance from tube and centre.
i certainly would recommend this to anyone . maybe i got lucky but you can only say what and how you see things

  • Stayed June 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank davevics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
1 review
1 of 5 bubbles Reviewed 15 June 2009

The hotel was the least to say, terrible.
The hotel had chipped walls and was not so clean overall.
The streets outside where dark and the area is the worst to stay around.
It seemed that the area was so dreadful that a man alone would rather not walk on his own. Very scary , dangerous - like area. Would never even pass outside again.

  • Stayed June 2009, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank mlescape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Thistle City Barbican

Property: Thistle City Barbican
Address: 120 Central Street | Clerkenwell, London EC1V 8DS, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #578 of 1,086 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Thistle City Barbican 3*
Number of rooms: 463
Official Description (provided by the hotel):
Within walking distance from Old Street and Barbican tube stations the Thistle City Barbican provides easy access to the whole of London and its many attractions. We have convenient transport links for King's Cross & Liverpool Street National Rail as well as St Pancras International station for Eurostar.Ideally located on the edge of the City of London, with the financial district just minutes away, we are also in a prime location for business travellers. Our dedicated conference facilities with 13 flexible meeting rooms will cater for business meetings, corporate special events, private dining and banquets for up to 170 delegates.Inclusive with your hotel booking you can enjoy the Otium Health & Leisure Club to work out, for a refreshing swim or simply relax and de-stress in the Jacuzzi, Sauna and Steam room. Whether you are here for business or leisure our Otium Health & Leisure Club has all you need to make your experience complete.Thistle City Barbican Hotel features 463 bedrooms including Standard, Deluxe and Family rooms as well as Suites. All of our guestrooms, meeting rooms and public areas are equipped with Free BT Openzone Wi-Fi internet access. For guests travelling to the Hotel by car there are 10 car parking spaces available which are allocated on a first come first serve basis. Alternatively there is a NCP carpark within walking distance. ... more   less 
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Also Known As:
Thistle City Barbican London
Thistle City Barbican Hotel London

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