The entrance and lobby were impressive, with a large, inviting seating area. We checked in quickly and easily and went up to our rooms to leave our bags before heading straight out to dinner a our train had been delayed by a couple of hours. The twin room was well decorated and a reasonable size for the two of us and the bathroom clean with a range of toiletries.
We had the breakfast buffet at the hotel both mornings and there was a good choice of the usual - cooked breakfast, pastries, fruit, cereal, etc with tea, coffee and juice brought to the table.
The downsides: the air conditioning didn't work, we couldn't turn it down below 19. We realised on the first night but it was late when we got in so thought we'd wait till morning to report it. The room was like an oven! We did report it the next morning, but came back that night to find that someone had gone into the room and simply turned it back on, and so had just heated the room back up to an oven again!! It was hard to sleep with the heat, and then I was also woken at one am by a loud humming noise - I spent twenty minutes trying to find the source of the noise flipping switches and pulling out plugs to no avail and was kept awake by it for over an hour till it eventually subsided.
I would have liked to give this hotel five stars for everything, but due to the heat issues and awful noise felt I had to give it three for the room, as what's the point of a lovely room if you can't sleep properly in it.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Hotel London - West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 237 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Premium Deluxe rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. ... more less
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- Also Known As:
- Doubletree By Hilton London - West End Hotel London
- Park Inn Russell Square
- Bonnington Hotel London