We had 4 days at the Hilton DoubleTree West End in May 2014 with our two children, 14 and 9. Lots of positives - location is good for the British Museum and Covent Garden especially, and there is a Tour Bus stop virtually outside of the hotel's front door; staff were all very professional and helpful; breakfast choice and quality was good and the breakfast staff were especially helpful and pleasant; the bar area was a nice place to end the day (although they did have football on the big screens one evening - which was a negative for me, but may be a positive for others..). The one thing that let the hotel down for us was the cleanliness of the kitchen area and the bathroom in the apartment we stayed in. There was gunk around the back of the handles of the kitchen cupboards, I wouldn't have wanted to cook in the microwave, the area around the bath/shower shield wasn't clean and there black mould spores around the rim of the bath. I raised this with reception in the evening, but by then the hotel was fully booked, so they weren't able to move us. I would recommend the hotel, but would suggest for those travelling as a family, you book a 2 bed apartment, not the one bedroom apartment, which is crowded when the sofa bed is up. I would also suggest you check the bathroom/kitchen the moment you walk in to the room and ask for a change of room earlier in the day than we did.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Hotel London - West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 215 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Executive rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. ... more less
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- Also Known As:
- Doubletree By Hilton London - West End Hotel London
- Park Inn Russell Square
- Bonnington Hotel London