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“Excellent”
5 of 5 bubbles Review of Rosewood London

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Rosewood London
Ranked #18 of 1,089 Hotels in London
Certificate of Excellence
New York City, New York
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 14 May 2014

The staff are very kind and helpful. Tastefully decorated entirely. The only setback is that the bathrooms being so small with some rooms with only shower stall and others with tub and shower. Unusually small bathrooms for a luxury property. If bathroom is not important, this is the place to stay in London.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iyorito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,566 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (249)
Date | Rating
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English first
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

This is luxury. Fine, British, elegant, well designed, well thought out luxury. If you are looking for the charm of old England while getting the best possible comfort, this is the place. Everything from the lobby settings through the spa wall design to the mini bar items, was thoroughly planned to deliver the maximum quality and comfort. The choice of materials in the interior design is astonishing, no loose ends. Everything works, everythings smells delightful (almost) and looks marvelous. One tiny side comment. One spa worker was a bit unattentive and rude. I came in in the morning and only needed her to provide me with a key for a closet. She started organizing papers on the reception desk, writing something into a notebook, left for a while without saying anything to return back after about 3 minutes when she finally gave me the key. The Women's cloakroom and sauna had a bit of a funky smell in the morning, possibly from a detergent. Compared to the positives, this was something really easy to forgive. I JUST LOVE THIS PLACE

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dashiki1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthiasRoeke, Managing Director at Rosewood London, responded to this review, 27 May 2014
Dear Dashiki1,

I greatly appreciate your compliments on the design and appointment of the hotel. When restoring this magnificent building, there was a huge emphasis on comfort as well as the element of surprise in the design, combining the modernity and luxury with the traditional comforts of an English manor house.

The pleasing scent comes from the Vetiver candles placed throughout the public areas, specially selected from the Roja Dove collection.

Thank you for sharing your experience in the spa, a disappointing situation for which I extend my apologies. I have discussed this with my team to make sure this doesn't reoccur.

In spite of this, I am so glad that you enjoyed your time with us and I'm very grateful for the super review ! I do hope that we might have the opportunity to welcome you on a future stay to London !

Sincerely
Matthias
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

Lovely hotel no expense has been spared on this newly refurbished hotel. Only downside is the bar is very expensive ....we were upgraded free of charge which was fabulous rooms are very modern and very quiet.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthiasRoeke, Managing Director at Rosewood London, responded to this review, 27 May 2014
Dear AngieL,

Your review is greatly appreciated and I’m most glad that you enjoyed your stay with us on your recent trip to London.

We hope to welcome you back !

All my best.

Sincerely
Matthias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lagos, Nigeria
Level Contributor
67 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

Just got back from London after staying at the Rosewood and it was definitely a tick for everything.
The staff were most serviceable in their very hip uniforms; the decor was beautiful and themed around "books", such a delight; the amenities in the room, second to none. The food in the mirror restaurant was soooo good, and bar was very decent. My only complaint is that my room was too far away from the lift; it was too long a walk.

I will definitely recommend the Rosewood and go back there.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olufunmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed 11 May 2014

The roewood Hotel is probably the best hotel i have ever stayed in. The best in London anyway! The grounds are beautiful and well kept. The service from the staff are second to none, they are so obliging and attentive, EVERY MEMBER OF STAFF!. We were upgraded when we arrived. The rooms are wonderfully comfortable. The bed is so soft like a big marshmallow. There is everything you need in the room. Really really enjoyed my stay here with friends and I will be back. Thanks you Rosewood Hotel.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joecaDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home Counties
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 May 2014 via mobile

As soon as we arrived at the Rosewood we were made to feel very welcome. The staff couldn't have done more to help from parking our car to upgrading our room as it was my husband's birthday, they even baked a cake! Our room was lovely and the whole hotel had a lovely feel to it. After our visit to the Opera House we walked back and had a drink in the bar. Breakfast in the morning was really good and all the staff couldn't have been friendlier. The only negative was the size of the towels and dressing gowns as my husband is 6'3"!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goodfairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 7 May 2014 via mobile

I am still at the Rosewood but wanted to make sure to review prior to departure. This place is fantastic. From the first impression of the courtyard entrance to the incredible lobby and bar area, to the staff, nothing but excellence here. Rooms are a bit basic but certainly on par with other properties of similar value and price. I rate the Rosewood up with the Berkeley Hotel and well ahead of the Intercontinental Park Lane. You will not be disappointed.

Stayed May 2014
Helpful?
1 Thank JR12345678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rosewood London

Property: Rosewood London
Address: 252 High Holborn, London WC1V 7EN, England
Phone Number:
Region: United Kingdom > England > London > Holborn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in London
#8 Business Hotel in London
#9 Spa Hotel in London
#17 Family Hotel in London
#18 Luxury Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Rosewood London 5*
Number of rooms: 306
Official Description (provided by the hotel):
Rosewood London combines English heritage with contemporary sophistication in the very heart of the capital. The Grade II-listed, building has been renovated to provide accommodation with the feel of a stylish London residence. The guestrooms and suites are inspired by a traditional British manor house. The restaurants and bars are destinations in their own right. Recreational facilities include the Sense(R) spa, Rosewood's signature spa brand, and a well-equipped fitness suite. ... more   less 
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Also Known As:
Chancery Court Hotel, London Hotel London
Renaissance London
London Renaissance
Renaissance Chancery Court London

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