We were welcomed at the Rosewood by David Taylor, a very dapper looking concierge dressed in traditonal English country fashion to run with the theme of the hotel (he can tie bow ties too which came in very useful!!).
The building is fabulous and the entrance lobby is a style lovers delight. Most importantly, every member of staff had perfected the art of balancing friendliness with professionalism. The staff were the most welcoming we have ever experienced, often in 5* city hotels the staff believe they are more important than the guests - not so at the Rosewood. We enjoyed drinks in Scarfs bar and dined out on the new Terrace, both were thoroughly enjoyable so we didn't actually leave the hotel in the evenings.
The rooms are beautifully appointed and well equipped. Unfortunately we did have a couple of disappointments where the hotel let itself down, however these are points we shall raise privately with the management. We still award this hotel 5 stars as it is beautiful and the staff are an absolute credit to the Rosewood group and the hotel management.
- Official Description (provided by the hotel):
- Rosewood London combines English heritage with contemporary sophistication in the very heart of the capital. The Grade II-listed, building has been renovated to provide accommodation with the feel of a stylish London residence. The guestrooms and suites are inspired by a traditional British manor house. The restaurants and bars are destinations in their own right. Recreational facilities include the Sense(R) spa, Rosewood's signature spa brand, and a well-equipped fitness suite. ... more less
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- Also Known As:
- Chancery Court Hotel, London Hotel London
- Renaissance London
- London Renaissance
- Renaissance Chancery Court London