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“Love this hotel”
Review of Rosewood London

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Rosewood London
Ranked #17 of 1,076 Hotels in London
Certificate of Excellence
Reviewed 20 August 2014

I stay here several times a year for business (and did so when it was the not-as-good Chancery Court). Rooms are comfortable, quiet, lovely. Service is excellent. Concierge desk could be a bit more knowledgeable. I always look forward to returning.

  • Stayed: July 2014, travelled on business
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3  Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 August 2014

Dear Barbara R,

I greatly appreciate you taking the time to share your review !

It’s always great to hear candid feedback from a regular guest.

I do hope that I have the opportunity to meet you personally on your next stay with us.

Sincerely,
Matthias

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1,342 - 1,348 of 1,783 reviews

Reviewed 17 August 2014 via mobile

My husband and I stayed at Rosewood for our 8th wedding anniversary and couldn't be any happier! The staff were amazing! Upon check-in, we have just slightly mentioned that it was our anniversary. After a very eventful day out exploring London, we came back to our room with a celebratory cake and a bottle of champagne! Such a sweet surprise and a great attention to detail of their staff! Their housekeeping team is very professional - they greet us every morning as we walk down the hallway! After all the hotels we have stayed at, not so much hotel staff does this! Amazing! Their lobby is grand and I love walking in to the courtyard! It feels like home away from home! We tried Their restaurant for ala carte breakfast and the hot chocolate was scrumptious! :-) Their location is just perfect! Lots of dining options in the area, little Waitrose just almost beside it, and the Holborn tube station is just around the corner! Def worth the £££! We would stay here again for future celebrations!! thank you Rosewood for making our anniversary a memorable one!

  • Stayed: August 2014
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1  Thank MGLB0814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 August 2014

Dear MGLB0814,

Firstly, belated congratulations on your 8th Wedding anniversary ! Thank you ever so much for choosing Rosewood London for such a great celebration !

Your comments are most gratefully received. The associates will be thrilled !

Hopefully we’ll be welcoming you back on many anniversaries to come !

All my best.

Sincerely,
Matthias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

I stayed from Monday to Thursday with my mother and daughter. The hotel is situated in a great location. Holborn underground is just around the corner and it is a 15 minute walk to theatre land. The hotel is beautiful and the staff are polite and welcoming. When we arrived we were told that we had been upgraded from an executive room to a suite. The suite was fantastic! We loved our stay and would highly recommend it. We visit London every summer and we will be staying here again next year.

  • Stayed: August 2014
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2  Thank Collard2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 August 2014

Dear Collard2008,

It’s great to hear that you enjoyed your time with us and that yup plan to return in the future.

Hopefully I will have the opportunity to meet you on your next trip to London !
Many thanks for taking the time to share your review.

Sincerely
Matthias

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Reviewed 13 August 2014

Might be the best hotel I've ever been. Every time I arrive here, it feels like home. André from the reception desk knows my preferences and deals with all of my requests in a friendly and efficient way. When I for breakfast, in the beautiful Mirror Room they immediately start preparing my yoghurt with almonds and apricots. At the night the bar is a wonderful and lively place, with the best waiters you can imagine. This hotel opened it's door less than a year ago and it was exceeding expectations from it's first day.

  • Stayed: June 2014, travelled on business
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2  Thank Andre882014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 August 2014

Dear Andre8822014,

There’s no better complement than ‘Feels like home’ I’m thrilled that you enjoy your time with us !

Thanks very much indeed for mentioning Andre as having provided excellent service.

I hope I might have the opportunity to meet you on your next stay.

All my best.

Sincerely
Matthias

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Reviewed 12 August 2014

Our family stayed at the Rosewood London for the first time and it was hands down the best hotel we've had the pleasure to stay in. The staff were so kind and helpful and did everything they could to help us. They always had a smile on their faces and always greeted us. The decor of the hotel is amazing. It is absolutely breathtaking how beautiful both the exteriors and the interiors were. The rooms are immaculate. Yes, it is a little pricey but the minute you walk into one of their rooms, you will understand why it costs so much. The Rosewood provides adapters for your chargers which was very nice of them as many hotels do not go this extra step to make their guests comfortable. The best part of staying at this hotel is the convenience. It is 3 minutes from the Holborn subway station, which connects to two of the major lines in terms of tourist attractions (picadilly and central) and is never more than 3 subway stops from other major lines. It is also a short walk to Oxford Street, where a lot of stores are located. There are also several restaurants within a 5 minute walk. They are mostly quick service cafes, like Pret a Manger, Eat., Caffe Nero, starbucks and they are good if you need to get going early in the morning. There is also a Nando's (which the kids LOVED), McDonalds, Burger King, and a Pizza express nearby if you need quick dining options. The hotel is also a 10-15 minute walk from the British Museum. The Rosewood really was a fantastic experience and made our trip to London so much more convenient and so much more fun.

  • Stayed: August 2014, travelled with family
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7  Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 August 2014

Dear Michelle L,

It’s great to hear that you and the family felt that Rosewood London was the best hotel you've ever stayed in ! What a compliment ! Its greatly appreciated and I’m very glad we were able to make your time in London that bit more special !

Many thanks for staying with us and we hope to see you on your next trip to London.

All my best.

Sincerely
Matthias

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Reviewed 11 August 2014

This review is not damnation by faint praise; the Rosewood London exceeds reasonable expectations in virtually every way. The public spaces are just fabulous, making it fine with me that the guest rooms are understated. Beds and linens are wonderful. We had a room with twin beds (I assume a King room with beds separated). The finishes, furnishings and linens were first rate. The bathroom was small. Service was understated but fine. Housekeeping staff was diligent and friendly. We were a group of "tourists" from the States in a hotel that caters to business travelers. Families will be happy here if they realize the surroundings are subdued and elegant. It's a short walk to nearby Covent Garden. Restaurants line Kingsbury Street just round the corner. The Holborn tube station is a 3 minute walk. The Little Waitrose is next door and quick stop there will make water, Cokes, wine and snacks more affordable than the minibar. I will do everything in my power to return to this remarkable property.

Room Tip: Our room was in the back and had no view but was quiet. (560).
See more room tips
  • Stayed: July 2014, travelled with family
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7  Thank SunnyTenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014 via mobile

My Wife & I stayed at The Rosewood Hotel in London for our first wedding anniversary this year and were blown away. This was a last minute arrangement but we were pleasantly surprised at what a lovely hotel this is. Everything from the hotel decor, the service to even the staff in hunting clobber - very British & a nice touch.
I contacted the hotel prior to our stay to request a courtyard room (after reading reviews on here) and mentioned our anniversary. Not only was my request replied to they accommodated us with a courtyard view room & a celebratory cake waiting for us in the room went down a treat. We stayed in a deluxe room, which contained all the latest gadgets, furnishings & fittings were to the highest standard. Lovely high ceilings & spotlessly clean. We partly wanted to not see the show we had booked in favour of staying in our room all night.
However, on returning from our show we went for a few drinks in the hotel bar, Scarfes. Again, the decor was lovely, and the live swing band just set the atmosphere perfectly. With an impressive selection of whiskies, helpful staff (if a little slow with service and prices high even by London standards. ) we had a delightful evening.

Breakfast in the morning at the hotel restaurant, the Holborn dining room was spot on, very fresh & a good start to our day.

We would recommend this hotel 100%. If you haven't already stayed at the rosewood, do so!

  • Stayed: July 2014
    • Value
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4  Thank tonymorrell1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 August 2014

Dear Tonymorrell1983,

Congratulations on your first anniversary ! I’m so pleased that you chose to celebrate with us here at Rosewood London !

I’m very grateful for the super review and I’m thrilled that you enjoyed your celebratory stay.

I hope to see you on your second anniversary !

All my best.

Sincerely,
Matthias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rosewood London

Address: 252 High Holborn, London WC1V 7EN, England
Phone Number:
Region: United Kingdom > England > London > Holborn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in London
#8 Business Hotel in London
#9 Spa Hotel in London
#17 Luxury Hotel in London
#17 Family Hotel in London
Price Range: £388 - £754 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood London 5*
Number of rooms: 306
Official Description (provided by the hotel):
Rosewood London combines English heritage with contemporary sophistication in the very heart of the capital. The Grade II-listed, building has been renovated to provide accommodation with the feel of a stylish London residence. The guestrooms and suites are inspired by a traditional British manor house. The restaurants and bars are destinations in their own right. Recreational facilities include the Sense(R) spa, Rosewood's signature spa brand, and a well-equipped fitness suite. ... more   less 
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Also Known As:
Chancery Court Hotel, London Hotel London
Renaissance London
London Renaissance
Renaissance Chancery Court London

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