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“great value, working VERY hared to provide good service”
Review of Rosewood London

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Rosewood London
Ranked #17 of 1,063 Hotels in London
Certificate of Excellence
san francisco
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“great value, working VERY hared to provide good service”
Reviewed 2 September 2014

This hotel would rate a 5 stars except for its concierge service. Some of the concierge staff were professional and knowledge, but others where not. One concierge after explain we wanted good food sent us to a Tripadvisor low rated chain restaurants. The location was great, the rooms were standard for this type of hotel, and most of the staff was outstanding!

Room Tip: Court yard room very quiet.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Davidtravel_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (260)
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Melbourne, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 September 2014 via mobile

This hotel is in a great area and the external architecture is spectacular. Decorated in a stylish Wimbledon theme, the courtyard cafe was a great spot any time of day. The bar and restaurant was fabulous and the reception areas gorgeous! The check in service was excellent and the rooms comfortable enough. The only thing I didn't love was the long corridors that seemed dark and deserted, and easy to get lost!
Other than that, a lovely hotel and although not cheap I felt the value was there in the reception and dining facilities, plus great service and excellent cab availability at all times. I would definitely choose this hotel again, especially if traveling with a partner or friend.

Stayed July 2014
Helpful?
1 Thank Lilyblake123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 2 September 2014

This is what a hotel should be! I took my girlfriend here as a birthday treat which also involved going to the Royal Ballet at the nearby Covent Garden. From the moment we arrived, we were treated as though we were the only guests in the hotel. The entrance is incredibly impressive with a stunning courtyard hidden from the bustling London street outside. The receptionist that greeted us was helpful and polite and, upon arrival in our room, we soon received a bottle of champagne, a card, and an ice-cream birthday-cake for my girlfriend - all complimentary. The room was large with a vast, comfy bed and stylish bathroom. Considering the hotel is in Holborn, there is no noise from outside entering the room. The cocktail bar was impressive too and the breakfast the following morning was simply superb. Everything about this hotel is perfect, it's the best place I've ever stayed in London - by far! It's not cheap, admittedly, but some things in life are worth paying for.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Matt R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 September 2014

My sister and I spent 4 nights There in August and we had a great time. The staff is super friendly and always ready to help. The rooms are on the bigger side (speccially for London). Location is perfect and very central.
We have nothing to Say but compliments!

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank trip_azzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonbridge, United Kingdom
Level Contributor
268 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 1 September 2014

was lucky enough to be invited by my future son in law to a surprise engagement party in one of the elegant private dining rooms. Everything about this hotel is class but above all the people are brilliant and made my daughter and her fiancée feel very special

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Andy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annecy, France
Level Contributor
109 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 1 September 2014

As you enter the hotel you find out the touches of the best hotel interior designer in the world call "Tony Chi". An other chef d'oeuvre.
The service is great and friendly and up to the Rosewood reputation.
The all day dinning is great and relaxing and serve a great buffet breakfast. Cafe Latte do take time to make for What ever reason but the staff are great,attentive, and well dressed.
The Scarfes Bar is very well done and give a real feeling of London and display provoking painting by Gerald Scarfe.
The Holborn Dining room decorate like a Pub is quite enjoyable with British specialities. The staff are very friendly and the manager wearing old and colorful British style clothes is quite attentive to the guest need.
the Spa and the Gym are well equipped but are disappointment in comparison of the Corinthia Hotel
The Room are nice and well decorated with a Zen touch.
It is definitively a great hotel to stay.

Room Tip: The room are nice and well appointed
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  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank 760pieto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SG
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 September 2014

This should have earned all 5 'stars' as we loved the hotel and most of it. The building is beautiful, the location is fantastic, the room is luxurious, and the decor is tastefully modern with an old world feel, without being too generic or kitsch. However our stay was marred by rude and indifferent service by the greeter at the entrance and wait staff at the bar respectively. Based on other reviews, it looks like we experienced an anomaly, which is tough luck for us but that's still unpleasant and didn't leave us with the best memory.

  • Stayed May 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank JMYH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rosewood London

Property: Rosewood London
Address: 252 High Holborn, London WC1V 7EN, England
Phone Number:
Region: United Kingdom > England > London > Holborn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in London
#8 Business Hotel in London
#9 Spa Hotel in London
#17 Luxury Hotel in London
#17 Family Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Rosewood London 5*
Number of rooms: 306
Official Description (provided by the hotel):
Rosewood London combines English heritage with contemporary sophistication in the very heart of the capital. The Grade II-listed, building has been renovated to provide accommodation with the feel of a stylish London residence. The guestrooms and suites are inspired by a traditional British manor house. The restaurants and bars are destinations in their own right. Recreational facilities include the Sense(R) spa, Rosewood's signature spa brand, and a well-equipped fitness suite. ... more   less 
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Also Known As:
Chancery Court Hotel, London Hotel London
Renaissance London
London Renaissance
Renaissance Chancery Court London

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