I stayed 2 nights in a standard room. As soon as we checked in I went back to reception to enquire about upgrading. There were no other rooms available. The room appeared to have been recently upgraded. I thought it might have been a larger room divided into 2. The room was hot and stuffy. We could not get a wifi signal which made checking my business emails difficult. I had to sit in the hotel lobby to access them. I complained on checking out and in a letter when I returned home. To the credit of the hotel manager he responded quickly and offered us a suitable compromise. Friendly staff and great location.
- Official Description (provided by the hotel):
- Welcoming guests since 1909, the Strand Palace Hotel is surrounded by the best London has to offer. Set on the Strand in the heart of the capital's West End, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to an award-winning restaurant serving British as well as superb bars offering afternoon teas and exquisite cocktails. ... more less
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- Also Known As:
- Strand Palace Hotel London
- Hotel Strand Palace
- Strand Palace London
- Strand Hotel London