I stayed 4 nights in June and was surprised at the dated feel, horrible consistent smell of air freshener that was trying to overshadow other awful smells throughout the hotel. The rooms are extremely small. We paid an extra 50 pounds for air conditioning which was a individual unit sticking out over our bed. Without that, you get a small fan. The bed was horrible. The ceilings in the shower were so short that my 6'2'' husband should not stand in it without his head hitting the ceiling. Upon asking for other options in rooms were were told to come back twice and wait for a manager. After waits this manager never appeared and we just dealt with the room. When we tried to use the gym before work we learned that it doesn't open until 7am during the week. What kind of hotel gym isnt open for a pre-work workout? Ridiculous. Bad service, bad rooms, dated hotel - all a bad combination. The only redeeming quality was the location which is wonderful. I couldn't break the reservation early without paying the entire thing so we were stuck there until we moved to the MUCH nicer Eccleston Square hotel. Would highly recommend them instead!
- Official Description (provided by the hotel):
- Welcoming guests since 1909, the Strand Palace Hotel is surrounded by the best London has to offer. Set on the Strand in the heart of the capital's West End, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to an award-winning restaurant serving British as well as superb bars offering afternoon teas and exquisite cocktails. ... more less
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- Also Known As:
- Strand Palace Hotel London
- Hotel Strand Palace
- Strand Palace London
- Strand Hotel London