We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Strand Palace Hotel
Ranked #398 of 1,063 Hotels in London
GreenLeadersGold level
1 review
“Great Stay”
Reviewed 30 July 2014

We always stay at this hotel. Great value for money, superb location and professional pleasant staff. Yes it can be a bit noisy at times, but hey everybody is here for a good time. Great cocktails in the Mask Bar. First stayed here 32 years ago on our honeymoon, will continue to do so when in London.

Room Tip: Just go with the flow.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pete N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle L, PA to the General Manager at Strand Palace Hotel, responded to this review, 7 August 2014
Dear Guest,

Thank you for your comments and am pleased to hear your return visit was a good experience.
We look forward to welcoming you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

9,044 reviews from our community

Traveller rating
    2,695
    3,755
    1,665
    592
    337
See reviews for
1,141
3,160
1,192
1,936
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,517)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2014

Stayed for one night on the 28th July. Before I booked weather was really hot so booked an Executive Room with A/C. So no problem with the heat. Price of Standard room not that much different. Room was small but OK for one person. Bathroom loverly and new. Had free Wifi for laptop. Also had use of an umbrella but it didn't rain so didn't use it. My only complaint was that the washbasin was a bit small and had trouble swilling my face after my shave. Shower worked fine.
Had a meal in the Carvery on the night and could have had as much Beef, Turkey and Pork as I wanted. I was bloated. Quality was fine and considering I had a £15 voucher for booking online and got a 10% discount for an executive room the 3 course meal and a 250 glass of wine onlt cost me just over £14.
I also got to use the Hotel computer and printer to print of my aircraft boarding pass.
Just for info be wary of the middle lift. I was on the 9th floor so had a long wait for the lifts and on the morning of booking out the lift stuck. I pressed the alarm expecting to be stuck there for hours but within 2 or 3 mins an engineer forced open the doors and let me out.

I've stayed here before and I will use the hotel again. As said by others it's located perfectly for me and tourists.

Room Tip: Rooms off the front and away from the services are the quietest.
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank TonyAvensis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle L, PA to the General Manager at Strand Palace Hotel, responded to this review, 7 August 2014
Dear Guest,

Thank you for letting us know about your stay and for taking the time to leave a review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nova Scotia, Canada
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 July 2014

Hotel is overally priced. rooms are small, location isnt exactly brillant. Would recommend to look around before booking this one. Also can be quiet noisey throughout the night. Didn't try the food so cannot comment

  • Stayed August 2013, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Mario L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle L, PA to the General Manager at Strand Palace Hotel, responded to this review, 30 July 2014
Dear Guest,

Thank you for taking the time to review your stay with us during August 2013.
We do have a wide range of rooms available, all at different prices and sizes for your next visit. This can be booked through our website or direct with one of our reservations team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartlepool, United Kingdom
1 review
Reviewed 28 July 2014

Booking 25/7 - 27/7/2014. Weather really hot and had booked non air-conditioned rooms (myself and 3 friends). Portable fans in room sufficient for the length of time actually spent in the rooms. Out and about most of the time. Excellent service from all staff who couldn't have been more helpful. Hotel facilities spotless and rooms well presented and comfortable. Restaurants excellent value for money and can recommend the Full English breakfast. Have no hesitation in recommending this hotel as it's central location makes it a good base for main London attractions and shows.

Only down side was one of the 3 lifts was not working properly so delays waiting for the others to become available. But they were trying to fix it.

Room Tip: Request internal room - no noise.
See more room tips
  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank whitsend c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle L, PA to the General Manager at Strand Palace Hotel, responded to this review, 30 July 2014
Dear Guest,

Thank you for taking the time to review your experience at the Strand Palace Hotel.
We do appreciate your comments regarding your recent visit which will be shared with our team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 July 2014

I stayed here last weekend and I was highly disappointed. Although its a great location and front desk staff are very helpful I was disappointed when we walked into a small room with no AC and no window to open. It was 29 degree so very hot so as you can imagine our shock when we walked into the room. We called reception and asked where the AC was and they said only a selected few have this facility and we should have requested this!? I have NEVER known a hotel especially a 4 star not to have this service in the UK. All the AC rooms were fully booked and they advised if we wanted a bigger room (still with no AC but a window) we would have to pay extra. We went down and spoke to the staff and they kindly upgraded us to a bigger room however it was facing the main road so we experienced a lot of noise at night. They also provide you with a fan which was pretty useless but hey it was something!

Overall the hotel was nice but do not book the standard room and if you do, make sure you have AC or you can open the window otherwise you will feel very claustrophobic.

The location is brilliant, its a 20 minute walk to Westminster Pier (London eye, big ben) and a 4 minute walk into Covent garden.

Room Tip: ask for AC and not facing the main road
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Maniv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle L, PA to the General Manager at Strand Palace Hotel, responded to this review, 30 July 2014
Dear Guest,

Thank you for your recent review.

As mentioned, we do have a number of rooms available with air conditioning which can be booked either online or direct with our reservations team. These rooms are quick to be booked during the hot weather as they are very popular.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cuyutlan, Colima
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 July 2014

I will admit to sticker shock... but then again it's London. Where else can you stay where you can conveniently walk to just about anywhere, with Covent Garden a mere 2 blocks behind. I had expected more of a room, but then again, it's London. Clean and updated bath. Comfortable beds but no air conditioning. We had a room that was on "the service side" of the hotel, so if your windows are open you are awakened early by the trash and the glass recycle trucks. The breakfast buffet was very good. We enjoyed the lobby with all it's bustle.

Room Tip: Stay away from the "service side" of the hotel.
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank NIck P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle L, PA to the General Manager at Strand Palace Hotel, responded to this review, 30 July 2014
Dear Guest,

Thank you for taking the time to write a review on your recent stay with us.
I am sorry to hear that you were disturbed during your visit by the noise outside the hotel.

For any future visits and depending on availability, we do have inner facing rooms which can gladly be reserved for you or we have a Manager on Duty 24 hours a day, 7 days a week to help with any queries you may have.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 July 2014

Booked a cosy room for £102 but got a free upgrade. Room has all you need. Clean and modern. £15 off to use in hotel restaurant. The location near so many theatres and attractions is ideal. I will be going back.

  • Stayed July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle L, PA to the General Manager at Strand Palace Hotel, responded to this review, 30 July 2014
Dear Guest,

Thank you for letting us know about your recent visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Southbank
Park Plaza Westminster Bridge London
Trafalgar Square / Embankment
Amba Hotel Charing Cross
Amba Hotel Charing Cross
#19 of 1,063 in London
5.0 of 5 bubbles 3,591 reviews
Soho
The Nadler Soho
The Nadler Soho
#31 of 1,063 in London
5.0 of 5 bubbles 2,116 reviews
Show Prices
Show Prices
Show Prices
Bloomsbury
The Montague on The Gardens
Southbank
Premier Inn London County Hall Hotel
Covent Garden
Kingsway Hall Hotel
Kingsway Hall Hotel
#253 of 1,063 in London
4.0 of 5 bubbles 3,118 reviews
Show Prices
Show Prices
Show Prices

Been to Strand Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Strand Palace Hotel

Property: Strand Palace Hotel
Address: 372 Strand, London WC2R 0JJ, England
Phone Number:
Region: United Kingdom > England > London > Covent Garden
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#12 Green Hotel in London
#232 Family Hotel in London
#261 Romantic Hotel in London
#278 Luxury Hotel in London
#347 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Strand Palace Hotel 4*
Number of rooms: 785
Official Description (provided by the hotel):
The historic four star Strand Palace Hotel stands with true grandeur in the heart of London's West End, on the doorstep of Covent Garden, Soho and Leicester Square. Since opening its doors in 1909, the hotel has remained a landmark in the area. With 785 guest rooms ranging from Cosy singles to larger Executive rooms, complimentary WiFi throughout, a well equipped gym, two restaurants, a destination Gin bar, a sports bar and a vast meeting space the hotel is ideal for business and leisure travellers alike. Covent Garden, Charing Cross and Embankment underground stations are also within easy reach as well as main line over ground train stations. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Hotels.com, TravelUp, Priceline, Ebookers, Agoda, TripOnline SA, Traveltool, S.L.U., HotelsClick, Evoline ltd, HotelQuickly, Cancelon and Hotel.de so you can book your Strand Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Strand Palace Hotel London
Hotel Strand Palace
Strand Palace London
Strand Hotel London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing