I stayed at this hotel when I got stuck in London due to Hurricane Sandy in NYC. It was a cute charming hotel. It is right across the street from Hyde Park and I had a great view of it from my room. It is also walking distance to Kensington Palace and Kensington High Street. There is some food shopping just down the way and a Whole Foods, the first I have ever seen in London. The room was nice. I liked that the remote control for the tv was wrapped in plastic stating that it had been sterilized. If only all hotels did that. The afternoon tea was wonderful, but you need more than one person for it. Most of the staff was friendly. One of the concierge was not happy when I wanted to book a cab through Addison Lee. He got very frustrated when trying to book and it showed. Even when I left the hotel for the airport I asked the same person if he would book me a cab through Addison Lee and he suggested they have a service that would be cheaper. When I got in the cab to head to the airport it was a regular back cab and I was told that meter rates apply. The concierge told me that it would only be 50 pounds. I knew that a metered cab would be more than 50 pounds to the airport. I only had 58 in my wallet and that was all I could pay.
- Official Description (provided by the hotel):
- Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more less
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