We're not usually big on boutique hotels but this one is exceptional. Service really sets them apart, and it is attentive and friendly from beginning to end. The decor is very traditionally British, but renovated and well-maintained throughout. We had been upgraded to a park view room, though the view was obscured by the lovely (from the outside) Christmas decorations. The staff is terrific, and addresses you by name very quickly. The food at Chennestons is wonderful, and there are a number of other restaurants easily accessible nearby.
If you're visiting London for the first time keep in mind that while the Milestone is convenient to Albert Hall, Kensington Gardens and Knightsbridge, it is not as walkable to the big sites in Westminster as the hotels in that Park Lane area. However, the area is quieter and in my view far more pleasant, and all the traditional tourist sites are an easy Tube stop or bus ride away (a piece of advice for anyone visiting London is to pick up an Oyster card at any tube stop - it makes getting around a cinch).More
- Free Wifi