Checking in to the number one rated hotel in London surpassed all our expectations. The Milestone sets the standard for premier service and amenities. From the moment we arrived to the time we checked out we were 'spoiled rotten' as promised by the very helpful reservationist. From Steve the doorman, to Pedro the butler, to Jose and Joshua, concierges extraordinaire, our every need was attended to with enthusiasm. Every staff member in the hotel works as a team member to serve the guest. The restaurant staff, the bartenders, the bellman are all constantly on the ready to help accommodate any guest at any time. High Tea at the Milestone was elegant and delicious as well as the breakfast served each morning. It was hard to leave this hotel and re-enter the real world. We will definitely return for some more 'spoiling'! Thank you Milestone for providing the exclamation point to our fabulous UK visit. PS. Listening to Malcolm play piano in the 'living room' was a special treat as well.
- Official Description (provided by the hotel):
- Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more less
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