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“Wonderful location for kids”

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The Milestone Hotel and Residences
Ranked #3 of 1,077 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Reviewed 2 August 2009

We spent a few nights at The Milestone and loved every minute of it. The location is great -- right across the street from Kensington Gardens, which is so nice if you have kids who need some air. It's close to the Princess Diana playground, Whole Foods, Le Pain Quotidien, and the Tube. The staff were so kind and extremely helpful. We immediately felt welcome. Will definitely come back.

  • Stayed: July 2009, travelled with family
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Thank ARN76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,672 - 1,678 of 2,021 reviews

Reviewed 2 August 2009

I really enjoyed my 4 night stay here. I stayed in a beautiful little room with whose décor recalled a different era. The hotel has real character and staying here was a luxurious experience. The friendly staff were knowledgeable and extremely helpful, the service offered was among the best I’ve ever received. The restaurant food was generally excellent, and the breakfast was good. Free wifi is always a bonus. The hotel is a bit away from most of London’s best nightlife (except the Royal Albert Hall which is a 5 minute stroll) but transport is fairly easy with tube and buses nearby, and of course taxis are plentiful. Overall this place is first rate.

  • Stayed: April 2009, travelled as a couple
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Thank fat_dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2009

Stayed at the Milestone with my adult daughter for 4 nights while on a trip through Europe. (July 14th - 17th). We loved this hotel. We had their breakfast buffet included in the cost of our room and I have to say, what a great way to start the day. The food and service was really a bonus. (They did charge us for the breakfast but when we brought it to their attention that it was included with our room fee they took it off immediately) Their staff was very accomodating and friendly with hailing taxis, directions with the tube, etc.
One of the most comfy beds I have slept in for a hotel in a long time with complimentary slippers and 2 types of robes. The turn down service at night with a candy on our pillows and a lighted candle in the bathroom was a nice touch. Convenient location with a tube stop nearby. We traveled through 4 other countries on our trip at 4 and 5 star hotels and this was my favorite.

  • Stayed: July 2009, travelled with family
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Thank uda1mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2009

It was our first visit to London, our travel agent recommended the Milestone. We loved the hotel,! The location is close to Kensington Palace and we walked just a few blocks to the Underground for transportation to all of the tourist spots in London, Our rooms included a full English breakfast, and the food was wonderful. We were especially pleased with the attentive staff. The rooms were clean and well appointed (not large). The spa and pool area is well maintained and our 11 year old twins enjoyed a swim at night prior to bed. Several wonderful cafes and stores close by. We stayed 5 days and each day was a pleasure. After we left we discovered a missing I-touch and the staff was very helpful in returning to us. We don't usually post reviews, but want to share this gem with everyone else.

  • Stayed: June 2009, travelled with family
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1  Thank roxyDallasTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2009

This first stay at the milestone and won’t be our last.

On my wife’s suggestion we decided to try the milestone. Usually we stay at Claridges or The Westbury.

We booked through American Express travel and benefited from a half board deal.

The front of house staff at reception were very attentive upgrading us on arrival and advised us that our room was ready immediately.

On arrival we were looked after by Pedro (thank you) who made us feel very welcome. He showed us the facilities explaining where everything was located. A complementary glass of champagne then followed. This was very nice!

The room was very well presented and spotless, bathroom was a little small but immaculate. The room benefited from fee wireless internet access which was great.

The breakfast and evening meal were simply superb. Very well presented and the choice and quality of food and wine was excellent.

Located in Kensington the hotel is very well placed for both the business and leisure traveler. A tube station was five minutes walk from the hotel

The hotel is excellent value for money and I would highly recommend this hotel for your stay in London

  • Stayed: June 2009, travelled on business
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Thank T0llie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2009

We spent 3 nights at the Milestone during Wimbledon and had a hard time leaving.
From the minute we entered , saw the Minstinguette suite and read that we were staying
in a former Insane Asylum, we were in love with the hotel. More than a hotel, it felt that we were staying in somebodys carefully cultivated townhouse. Service in the restaurant as well as room service was impeccable and very personal. Everybody knew our names.
We used the hotels LandRover from travel to Wimbledon as well as to the airport, the whole experience was executed to the finest detail.

  • Stayed: June 2009, travelled as a couple
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Thank WLSCH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2009

Perfect in every way. One night they even kept the restaurant open just for us. Great accomodations, extra touches, fabulous service - superb in every way. Won't hesitate for a second about coming back!!

  • Stayed: July 2009, travelled as a couple
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Thank lazydaysNyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Milestone Hotel and Residences

Address: 1 Kensington Court, London W8 5DL, England
Phone Number:
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 1,077 Hotels in London
Price Range: £305 - £704 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Milestone Hotel and Residences 5*
Number of rooms: 56
Official Description (provided by the hotel):
Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more   less 
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