A large hotel that was full during our stay, but was nonetheless very comfortable. We found the location to be convenient for trips into London and for a match at Twickenham.
Breakfast was served in the very large dining room that was packed both mornings. Despite the numbers the service was good. We dined there on the 2nd evening with our son. The good thing about this was that although he wasn't staying, he was allowed into the executive room for a drink with us before the meal. I'm a diamond member, so I'm sure this is not generally company practice, but it's the sort of gesture that helps generate a lot more business than the price of a couple of beers and a few snacks. I work in the transport business and will have no hesitation in recommending this hotel. I would also point out that the quality of food and drink in the executive lounge was very good as was our subsequent meal.More