Great location for Olympia Trade shows, the venue is just around the corner!
Last stay I was very dissatisfied with the service I received (or rather didn't).
After a long day I booked into my room, unpacked and washed ready to go out for an evening meal 45minutes later.
I was unable to use the shower because a control know was missing. I called by reception on the way out and requested it was fixed or replaced by the time I got back so I could have a shower then and in the morning.
Later when I came back in (00.28hrs) I noticed nothing had been done so I called down to reception asking why. A guy called marco explained that I had previously spoke to the Supervisor who had NOT logged the incident and had now gone off shift, therefore nothing was done.
A LOT of money to pay for NO SHOWER!
If I have to stay here again I will be more assertive or change room. A unecessary hassle on a busy business trip!More
- Free Wifi