Stayed in a standard room for a weekend. Room was shabby, windows overlooked another wall, no ictures on walls, and little room to swing a mouse, never mind a cat.
Lifts were slow and creaky, and tv had a mind of its own, switching channels without the remote being near anyone.
The break on the 1st floor area was tired and rather bland, with too small an area allocated for food dispay per hotel guest, making it a scrabble to pick up an item over all the other elbows being poked about, with most food being either cold or luke warm. Coffee was an adventure as getting the staff to refill being almost as difficult as understanding semiphore in a thick fog, you can see the arms moving, but you are ignored.
At checkout we came to pay, but there was confusion around some of the money, and although we paid cash for the car park / incidentals, no receipt was given, and I am not sure this went into the register as the cashier did not understand english very well (well thats what she told us anyway).
Its shabby, staff are mostly training to understand english, and rather over crowded.
Compared with other Hiltons, I would give this 1 out of 10.
- Official Description (provided by the hotel):
- Stay at the Hilton London Olympia hotel on bustling Kensington High Street, 2 minute' walk from Olympia Exhibition Centre, 10-15 minutes from Earl's Court Exhibition Centre and Westfield London Shopping Centre. Try our quintessentially British menu in our fabulous interior designed Society Restaurant inspired by the Victorian era or relex and enjoy our delicious cocktails and nibbles in Society Bar. Do business in one of our 10 newly refurbished meeting rooms, unwind in the fitness centre, or enjoy our COSTA coffee shop. Heathrow airport is 14 miles away. ... more less
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- Also Known As:
- Hilton London Olympia Hotel London
- Hilton Olympia London
- London Hilton Olympia Hotel