We were pleasantly surprised to be upgraded from a superior room to a Club room and as I used to stay at this hotel in the 80's, I was well impressed!
Got to the room to find that it still looked 1980's and nothing had changed but for thirty years wear and tear.
I comlpained that there was mould and yeuk all around the single glazed aluminium window.
Paint scuffed off and furniture with venners peeling and in some places, chipboard showing through!
We were moved to another Club room which was slightly better by a Duty Manager who was very apologetic and later sent a compimentary bowl of fruit. The room was slightly better with double glazing that had a big gap at the top of the original outside aluminium glazing and a lot of dirt and muck had penetrated.
Most of the fruit was going rotten and when we pointed this out to another Duty Manager he offered us a free drink! As we do not drink alcohol he simply shrugged his shoulders and gave up on us.
Garbage management. We will not be going back to the Tara ever again.
- Official Description (provided by the hotel):
- The Copthorne Tara Hotel offers the ideal location to stay in London whether you are travelling on business or leisure. Whilst it is easily accessible from the M4 with Heathrow Airport only 30 minutes drive, Olympia Exhibition Centre is only a 5-minute journey by car, and the Westfield Shopping centre just 10 minutes away. ... more less
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- Also Known As:
- Copthorne Tara Kensington