Stayed here with a friend whilst visiting Wimbledon. The best thing about the hotel is the location, minutes away from the tube and in a quiet location. There are a good range of shops and restaurants nearby.
When I arrived, the receptionist insisted that I fill in a loyalty card application form. I told him that I didn't want to do it but he insisted that I completed it, otherwise he wouldn't be able to check me in. I reluctantly agreed but I will be returning it if Copthorne send me one. He then told me he would give me a "special deal" with breakfast vouchers, which amounted to a few pounds off an already pricey breakfast. I took them but they went straight into the bin.
Our room on the 3rd floor was spacious and clean but that's where the good things ended. The furniture was scratched and shabby and covered in cigarette burns. One drawer front was hanging off and the drawer couldn't be used. When we arrived in the room, the fridge wasn't working and it took well over an hour and several phone calls to get it sorted.
We didn't eat in the hotel so can't comment on the food. Whatever, this hotel isn't cheap, even by London standards. It could be much better with some better maintenance and staff that give real service, instead of their fake version....but perhaps they get enough trade that they don't have to.
- Official Description (provided by the hotel):
- The Copthorne Tara Hotel offers the ideal location to stay in London whether you are travelling on business or leisure. Whilst it is easily accessible from the M4 with Heathrow Airport only 30 minutes drive, Olympia Exhibition Centre is only a 5-minute journey by car, and the Westfield Shopping centre just 10 minutes away. ... more less
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- Also Known As:
- Copthorne Tara Kensington