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“Nice but basic”

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Copthorne Tara Hotel London Kensington
Ranked #470 of 1,068 Hotels in London
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice but basic”
Reviewed 13 July 2014

We stayed here 4 nights. Excellent location. Good decent breakfast included. Food was good at the in house Asian restaurant. Good help by the bell boys. Nice eating places and stores very close by Basic hotel with decent good amenities. Our room had a nice view of the street beneath We did not encounter any rude staff. They had a promotion for the wifi and we got free wifi to use in the room. We had a comfortable stay here. It felt like a good three star hotel to me.

  • Stayed April 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank R A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahida S, PA to General Manager at Copthorne Tara Hotel London Kensington, responded to this review, 14 July 2014
Dear Guest

Thank you for your review following your recent stay. I am glad to see you had a good experience on your 4 night stay in the hotel room and restaurants and overall your stay was a comfortable experience. We endeavour to provide the best services possible with every intention of pleasing all our guests. We have noted the points you raised for future improvements and apologise for any inconveniences you may have encountered during your stay.

I hope you will be visiting again in the near future and we look forward to hosting you again so we can assure you of our best attention to your needs.

Yours sincerely
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6,400 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,406)
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Saltburn
Level 5 Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 12 July 2014

Our second stay at this hotel - convenient location for shopping, sightseeing & theatres. Went to Tennis at Wimbledon only 15 mins on tube (no changes) very easy & 5 min walk from Hotel entrance to High St Kensington Tube station. Had a Twin room on 7th floor, quiet corridor. Plenty of lifts, coffee shop on ground floor open to all. Staff very helpful from Reception & Porters, dining room & housekeeping. Room furnishings looking a bit tired & windows tarnished (view to Earls Court) could do with updating, but importantly room, beds & bathroom clean with air conditioning. Brasserie & bar with full breakfast menu, note breakfast is self-service. Would recommend and will use again as it presents good value in London.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank QEGSgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahida S, PA to General Manager at Copthorne Tara Hotel London Kensington, responded to this review, 14 July 2014
Dear Guest

Thank you for your positive review and glad you enjoyed staying at the Copthorne Tara Hotel and everything was just right for your recent short break to London for the Tennis at Wimbledon. I am very pleased all worked out and the services and facilities we provided was all o your satisfaction and good value for money. Thank you for your recommendations to all travellers you will use our hotel again and we look forward to welcoming you back again soon.

Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta
Level 6 Contributor
71 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 11 July 2014

I stayed during the Wimbledon period. Hotel location's not too bad, but I'm sure they could do better with the hotel amenities. My room was old (not a four star quality I used to stay at), the bed was small and torn, the bed sheet was dirty with some pinky stains (check at my pics).

  • Stayed June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank Lady_Java
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahida S, PA to General Manager at Copthorne Tara Hotel London Kensington, responded to this review, 14 July 2014
Dear Guest

Thank you for your review which is important both negative and positive as this assists our Management Team to review the points you mention to take action for future improvements so we maintain the quality standard that is expected by our guests. Thank you for making us aware of the incidents you encountered and apologise for the inconvenience caused. We assure you the relevant Department Heads will take immediate action so such incidents are not repeated in future,

I hope this will not deter you from visiting our hotel again as I notice you enjoyed the location and hope we will have the opportunity of welcoming you back when you next travel to London, so we can assure you of our best attention to your needs.

Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 July 2014

We stayed a total of three nights at Copthorne Tara. It was an easy walk to the tube and shopping. Check out the Muffin Man shop and Caffe Nero for a quick tea / coffee and bite to eat. Both locations are right near the hotel.

The staff were friendly and Stefano at the front desk was particularly helpful in clearing up a small mix-up regarding the way our reservations were set up through the travel company. Breakfast was included in our stay and included a really nice spread that appealed to both the adults and the children. The rooms were clean and comfortable.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
5 Thank B K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahida S, PA to General Manager at Copthorne Tara Hotel London Kensington, responded to this review, 14 July 2014
Dear Guest

Thank you for taking the time to send in your review. I am very pleased to see the location of the hotel is suitable to your needs, your room was clean and comfortable and our services excellent with special mention of Stefano’s helpful service. We all at the Hotel received your compliments with grateful thanks and glad you had an enjoyable stay.

We thank you for your recommendations to all travellers to London and look forward to welcoming you back again soon.

Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide Australia
Level 5 Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 July 2014

My wife and I have stayed in many hotels in a number of countries and we are on our last day of a 7 night stay in this hotel. We have had a Club suite on the 11th floor which overlooks the train line. The noise from the trains is negligible. The room is excellent, very good value for money. The staff have been helpful, professional and friendly. We have no complaints at all and taking into account all aspects of the hotel ( it has over 800 rooms) and it's location, would put this hotel up with being one of best value for money places we have stayed in

Room Tip: Pay extra and book a Club room
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
6 Thank Retiree9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahida S, PA to General Manager at Copthorne Tara Hotel London Kensington, responded to this review, 11 July 2014
Dear Guest

Thank you for taking the time to send in your review and as you and your wife are regular world travellers it is good to see how we fair with other hotels in other countries. I am pleased to see your positive feedback in comparison and happy we were successful in providing excellent services and quality facilities all good value for money for you both to have a memorable stay.

Our Hotel Team thank you for your compliments and wish to take the opportunity of welcoming you both back when you next travel to London so we can host you again soon.

Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballyclare, United Kingdom
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 July 2014

Stayed for 3nights . Upgraded to a club room which was excellent. Used facilities of club lounge
And we were looked after very well by Liam! A vibrant hotel buzzing with all nationalities and very
Convenient to all modes of transport. Staff very friendly and breakfast was excellent. Great choices
And no queue ing despite the hotel being very busy. Would recommend this hotel and will be
Returning to stay there again.

Room Tip: Choose upgrade to 12th floor
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  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Rosemary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahida S, PA to General Manager at Copthorne Tara Hotel London Kensington, responded to this review, 11 July 2014
Dear Guest

I am pleased to read your review on the great stay you had at the Copthorne Tara Hotel during Wimbledon recently, and more so that our high standard level of services we strive to provide daily to our guests was evident during your stay leaving the hotel feeling satisfied with all our services and facilities. Thank you for your positive comments and for your recommendation to all travellers to London you will return to stay again is received by our Hotel Team with thanks and much appreciation.

We look forward to welcoming you back soon.

Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dingle Peninsula, Ireland
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 July 2014

I stayed here last weekend and couldn't fault the place. Great location and very friendly staff. The room was very quiet. Mind you I'm pretty deaf in one ear and having just left the Black Sabbath gig in Hyde Park I mightn't be the best judge of the soundproofing. I have to single out SONIA (the lovely Spanish lady) at reception for a special mention. She was so nice and incredibly helpful. I'd stay at this hotel again.

Stayed July 2014, travelled with family
Helpful?
6 Thank Dennis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahida S, PA to General Manager at Copthorne Tara Hotel London Kensington, responded to this review, 11 July 2014
Dear Guest

Thank you for taking the time to send in your review. Out Team are happy to receive your positive feedback of our excellent services with special mention of Sonia’s helpfulness to ensure you had a comfortable enjoyable stay. Thank you for your recommendation to all travellers to London that you would stay again and we look forward to welcoming you back soon.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Copthorne Tara Hotel London Kensington

Property: Copthorne Tara Hotel London Kensington
Address: Scarsdale Place, Kensington, London W8 5SR, England
Phone Number:
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#306 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Copthorne Tara Hotel London Kensington 4*
Number of rooms: 833
Official Description (provided by the hotel):
The Copthorne Tara Hotel offers the ideal location to stay in London whether you are travelling on business or leisure. Whilst it is easily accessible from the M4 with Heathrow Airport only 30 minutes drive, Olympia Exhibition Centre is only a 5-minute journey by car, and the Westfield Shopping centre just 10 minutes away. ... more   less 
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Also Known As:
Copthorne Tara Kensington

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