We booked this hotel for birthday treat visit to London, we were very pleased with the reception we got on arrival, the staff were very helpful and pleasant.
The room we had was very clean and well presented, albeit a small room it had all we needed in it and everything worked, room was cleaned and restocked each day.
Hotel has a small lift and a breakfast room in the basement with an all you can eat buffet bar , you have to wait to be seated as it is quite small but that did not present a problem for us.
There is a bus stop at the door, Waitrose store and mall across the road and at the end of the mall is the tube station, all very convenient , the desk staff will also call a cab if needed.
All in all we had a very pleasant stay and would not hesitate about returning.
Thank you to the staff for a very pleasant stay.
- Official Description (provided by the hotel):
- Traditional 3 Star hotel rated 4 Star Guest Satisfaction through the AA scheme. Housed in 19th Century Victorian building less than 100m (1 minute walk) from Gloucester Rd Station. Excellent transportation links to Central London and London Heathrow, London Gatwick and City Airport as well as Stanstead. No more than 10 mins walk to the Victoria & Albert Museum as well as the Science and National History Museums and a 5 minute bus journey to the World Famous Harrods ... more less
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- Also Known As:
- Best Western The Cromwell Hotel London
- Best Western London
- London Best Western