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“Great hotel in the heart of Kensington” 5 of 5 bubbles
Review of Park Grand London Kensington

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Park Grand London Kensington
Ranked #182 of 1,089 Hotels in London
Certificate of Excellence
Aberdeenshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel in the heart of Kensington”
5 of 5 bubbles Reviewed 16 December 2013

The hotel is in a great location for business and siteseeing in London. The staff is very attentive and courteous and willing to help with any additional travel arrangements. The rooms are modern, clean and very well priced. Do not expect any spectacular views, but the location is unbeatable and very accessible by the Tube (nearest stop Earl's Court) and is a direct route on the Piccadilly Line from Heathrow.

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NurAndJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASehgal, Manager at Park Grand London Kensington, responded to this review, 17 December 2013
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the BEST WESTERN PREMIER Park Grand London Kensington.

We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

We then look forward to welcoming you back soon.

Warm Regards
Deepak Panicker
House Manager
BEST WESTERN PREMIER Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,951 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (352)
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English first
Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 December 2013

Great sized bed. Very helpful staff and a great location near to Earls court tube station. The only issue is parking. we parked at the Marriot which costs £35 for 24 hours. Parking is free on Sundays and in the evening outside the hotel.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Holly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASehgal, Manager at Park Grand London Kensington, responded to this review, 17 December 2013
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the BEST WESTERN PREMIER Park Grand London Kensington.

We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Also, we appreciate & value your feedback with regards to Parking facilities & we will definitely work on the issue in order to ensure that all our valued clients are enjoying a hassle free stay at all levels.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

We then look forward to welcoming you back soon.

Warm Regards
Deepak Panicker
House Manager
BEST WESTERN PREMIER Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newark-on-Trent, United Kingdom
1 review
4 of 5 bubbles Reviewed 16 December 2013

Large nice modern room, nice hotel, friendly staff. Close to Earls Court tube station but not noisy. Brilliant breakfast, good choice of food. Local pubs, restaurants and food shops. Would definitely stay here again.

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stuart B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASehgal, Manager at Park Grand London Kensington, responded to this review, 17 December 2013
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the BEST WESTERN PREMIER Park Grand London Kensington.

We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

We then look forward to welcoming you back soon.

Warm Regards
Deepak Panicker
House Manager
BEST WESTERN PREMIER Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 December 2013

I was pleasantly surprised by this hotel. It was modern, very well designed, comfortable, clean with easy access to everything including Heathrow. The staff was warm and helpful. Would definitely stay here again and recommend it to my friends.

  • Stayed November 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank karligraphs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASehgal, Manager at Park Grand London Kensington, responded to this review, 17 December 2013
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the BEST WESTERN PREMIER Park Grand London Kensington.

We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

We then look forward to welcoming you back soon.

Warm Regards
Deepak Panicker
House Manager
BEST WESTERN PREMIER Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, Canada
Level Contributor
103 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 bubbles Reviewed 13 December 2013

Stayed for 3 nights for a long weekend. Literally a 5 minute walk from Earls Court tube station which was great for carrying luggage. Room had a very nice modern feel and was well renovated even though it was on the small side. Tried using the free wifi and tv system; however it kept crashing as it was all internet based, small irritation as we were out most of the time. Breakfast was included which was in fact a rather nice way to start the day. The dining room and staff were very helpful and friendly.I would make a crititcism of housekeeping who never replaced toiletries in the whole 3 days. Many pubs and restaurants within easy walking distance and very easy to get around London.

Room Tip: Ask for a room that faces the street instead of the brick wall at the back if you want to open your...
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  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Greg E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASehgal, Manager at Park Grand London Kensington, responded to this review, 14 December 2013
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the BEST WESTERN PREMIER Park Grand London Kensington.

We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Also, we will definitely work on the issue related to the provision of wi-fi in order to ensure that all our valued clients are enjoying a hassle free stay at all levels.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

We then look forward to welcoming you back soon.

Warm Regards
Deepak Panicker
House Manager
BEST WESTERN PREMIER Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 12 December 2013

I regularly stay here for work and its a good, well appointed hotel.

Its 5 mins walk from Earls Court tube station, with large rooms & beds, free wifi, friendly and helpful staff.


I've not had breakfast so can't comment and only dinned once as the menu is fairly limited but many high street chains and supermarkets are within walking distance, plus a microwave in your room if you don't wish to venture out.

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LoveHolidays21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASehgal, Manager at Park Grand London Kensington, responded to this review, 13 December 2013
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the BEST WESTERN PREMIER Park Grand London Kensington.

We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Also, we will definitely try to work a bit more on our menu so that we can offer more variety for all our valued clients.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

We then look forward to welcoming you back soon.

Warm Regards
Deepak Panicker
House Manager
BEST WESTERN PREMIER Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lausanne, Switzerland
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 11 December 2013

Very nice hotel with a good location next to Earls Court Station.
The rooms have a nice modern finish and the bathroom had a lovely big shower. I always stay in Shaftesbury hotels while in London and have yet to be disappointed.
The breakfast was also very good.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DrEmmaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASehgal, Manager at Park Grand London Kensington, responded to this review, 13 December 2013
Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the BEST WESTERN PREMIER Park Grand London Kensington.

We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us.

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

We then look forward to welcoming you back soon.

Warm Regards
Deepak Panicker
House Manager
BEST WESTERN PREMIER Park Grand London Kensington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Grand London Kensington

Property: Park Grand London Kensington
Address: 33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Phone Number:
Region: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#110 Business Hotel in London
#139 Luxury Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London

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