We stayed at the Park Grand Royal on Friday 24th Jan and Saturday 25th. We always go by trip advisor as a rule of thumb. We were going to the Dorchester Hotel on the Friday but we wanted to stay somewhere near the museums and the Park Grand was an ideal location. When we got into the hotel we were upgraded to another room free of charge. The room was lovely and clean, the staff were polite and well presented. We also stayed for breakfast Sunday morning before leaving which was lovely and the breakfast room was clean and tidy. Just a note for the manager the light stand on the desk gets very hot after 10 mins and you burn your finger when switching the light switch off (in the club room). We are thinking about stopping there again in February for Earls Court.
The only criticism if any was that the doors to the rooms do bang when they close, which would be better if they had door closers on them or maybe some cushion felt to stop you from being disturbed in the middle of night. There were some lovely local restaurants within a stones throw from the hotel also. The menu did say that the restaurant was open in the afternoon but when we went down there it was closed.
For our conclusion we would definitely stop at the Park Grand Hotel again with regards to Cleanliness, polite staff, and so lovely to have a shower without the water going cold. Well done to all the staff and also to the General manager who is very much on the ball and will comment on this. Thank you once again for a lovely stay.
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- Also Known As:
- Best Western Premier Shaftsbury London Kensington Hotel London
- Shaftesbury Kensington Hotel London
- Shaftesbury Kensington London