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“Modern, clean and good value for money.”

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Park Grand London Kensington
Ranked #140 of 1,069 Hotels in London
Certificate of Excellence
Glasgow, United Kingdom
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Modern, clean and good value for money.”
Reviewed 24 July 2014

Room was small but adequately sized, it had everything you needed large comfy bed, TV, hairdryer, safe and minibar! Very clean and looks just like the pictures. Staff were friendly, helpful and efficient. For breakfast there was a good range of buffet, fruits, cereals, pastries and cooked English. Earls court subway and buses 2 mins walk from hotel, the street the hotel is on is a little scruffy but is on the up given the amount of renovations being done.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clayton C, Manager at Park Grand London Kensington, responded to this review, 29 July 2014
Dear Susan M,

Thank you for reviwing our hotel - I was so glad to read that you found our hotel "modern, clean and good value for money". Most importantly I was happy to read that you found our staff to be "friendly, helpful and efficient". I'll make sure to pass your comments on to all to read.

If we can help you arranging another stay or anything else please feel free to contact me on clayton@parkgrandkensington.co.uk

Many Thanks,
Clayton

Clayton Caredda
House Manager
Park Grand London Kensington
33-37 Hogarth Road
London SW5 0QQ
(T):- 020 7370 6831
(F):- 020 7373 6179
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Scotland
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 July 2014

I cant say enough good things about this place, booked at random online this will become my "got to" London hotel, a really reasonable price (for London) but best of all great helpful staff who smile (a very under rated thing) with rooms that you could definitely swing a cat in and maybe a number of much larger mammals too, comfortable bed, even the mini bar is reasonably priced, if you are looking at this revire- book this hotel, you wont get anything better for twice the price!

Room Tip: If you need phone reception ask not to be on the lower floors
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  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank gregwaters99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clayton C, Manager at Park Grand London Kensington, responded to this review, 29 July 2014
Dear Gregwaters99,

Thank you very much for taking the time to review our hotel.
I'm very glad to read that you found our staff helpful, and that our hotel shall be your choice in London in upcoming stays.

If I can assist in arranging your next reservation please feel free to contact me directly on clayton@parkgrandkensington.co.uk

Many Thanks,
Clayton

Clayton Caredda
House Manager
Park Grand London Kensington
33-37 Hogarth Road
London SW5 0QQ
(T):- 020 7370 6831
(F):- 020 7373 6179
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wales
Level 5 Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 22 July 2014

really welcoming staff, nice contempoary fittings, nice position, very very clean, good price for a London hotel. The room wasnt big but at this price that is not a complaint. First time we have stayed in a below £100 per night hotel in London but equals or betters all others above that cost we have stayed in

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank jonesstev3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clayton C, Manager at Park Grand London Kensington, responded to this review, 23 July 2014
Dear Jonesstev3,

Thank you for your comments in reviwing our hotel.

I'm very pleased to hear that you found our staff welcoming and that you found us to be of great value in comparison to other hotels.

Do feel free to contact me if I may help in arranging your next stay with us. I can be reached on clayton@parkgrandkensington.co.uk

Many Thanks,
Clayton

Clayton Caredda
House Manager
Park Grand London Kensington
33-37 Hogarth Road
London SW5 0QQ
(T):- 020 7370 6831
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
1 review
Reviewed 18 July 2014

We had a great two-night stay at the the Kensington Park Grand. The room was a good size, it was very clean, the bed was incredibly comfortable and the staff could not have been more helpful. We were especially grateful that we were able to leave our luggage at the hotel before check-in and after check-out, to suit our travel arrangements.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Alistair B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clayton C, Manager at Park Grand London Kensington, responded to this review, 23 July 2014
Dear Alistair B,

Thank you very much for taking the time to review our hotel.

I am very pleased to hear that you had a comfortable stay with us and that you found our staff to be particularly helpful.

We would be delighted to welcome you back to the hotel. If I can help in arranging your next stay please feel free to contact me on clayton@parkgrandkensington.co.uk

Many Thanks,
Clayton

Clayton Caredda
House Manager
Park Grand London Kensington
33-37 Hogarth Road
London SW5 0QQ
(T):- 020 7370 6831
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marstons Mills, Massachusetts
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2014

We arrived to the hotel after 6 pm and they gave us room 503 . Since we were planning to spend 5 nights I booked a deluxe room base in the pictures on their website and the description. I chose the early booking to receive a fruit basket and mineral water. When we saw the room it did not look like the one in the pictures. Size is small, bed is double and the space to move around is very limited. We talk to the receptionist who said that we had an upgrade ??? They show us a room in the basement to compare and yes it was bigger but you have a wall in front of your window so we decided to stay in the 5th floor.
They send us a mini fruit basket with a pear, banana and apple and we had the mineral water
Overall it is a good hotel with many amenities in the room, but If I would have known the size difference I would not spent less money booking a DELUXE room . I paid 775 for 5 nights not for a standard room.
We were traveling around Europe and London was our final destination and we were expecting more from the hotel .

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
4 Thank 47Tita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clayton C, Manager at Park Grand London Kensington, responded to this review, 23 July 2014
Dear 47Tita,

Thank you very much for taking the time to review our hotel after your stay with us.

I'm very pleased to read that overall you found our hotel to be good with many room ameneties.

I understand that the sizes of our rooms were not to your liking, unfortuantely due to the nature of the building and its history not all rooms will look the same or indeed have the same layout as each other as will be the case for many hotels in London that are not purposely newly built buildings. The lower ground floor room that was shown to you is one of our recently refurbished rooms so will offer more space and has been referred to in the past as our "hidden gem"

Should you decide to stay with us again I would be more than happy to look into your reservation details personally.

I can be reached on clayton@parkgrandkensington.co.uk

Many Thanks,
Clayton

Clayton Caredda
House Manager
Park Grand London Kensington
33-37 Hogarth Road
London SW5 0QQ
(T):- 020 7370 6831
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 July 2014

Lovely clean hotel in an excellent location to visit most of Londons attractions.
Earls court tube is a 3minute walk with cafés, pubs and restaurants within vicinity.
Room only so can't comment on the hotel food, would use this hotel again for sure.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mikeygg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clayton C, Manager at Park Grand London Kensington, responded to this review, 15 July 2014
Dear Mikeygg,

Thank you very much for taking the time to review our hotel. The hotel is indeed situated within a short walking distance to Earls Court tube station providing easy access to many of Londons attractions.

Perhaps if you stay with us again you'll be able to experience the service that our restaurant also offers.

If I can help with anything else please do not hesitate to contact me directly on clayton@parkgrandkensington.co.uk

Kind Regards,
Clayton

Clayton Caredda
House Manager
Park Grand London Kensington
33-37 Hogarth Road
London SW5 0QQ
(T):- 020 7370 6831
(F):- 020 7373 6179
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
devon
Level 5 Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 12 July 2014

Ideal location as seen before, really handy for the tube.
Staff friendly and helpful. Modern and spotlessly clean. We did not eat here but lots of places near by and nice local just in behind called Kings Head, which we had a few drinks and food.

Stayed July 2014, travelled as a couple
Helpful?
Thank devongirl_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clayton C, Manager at Park Grand London Kensington, responded to this review, 15 July 2014
Dear Devongirl_10,

Thank you for taking the time to review our hotel.

I was very pleased to read that you found our location ideal, and most importantly that your experience with our staff was both friednly and helpful.

Do let us know if we can be of any further help.

Many Thanks,
Clayton

Clayton Caredda
House Manager
Park Grand London Kensington
33-37 Hogarth Road
London SW5 0QQ
(T):- 020 7370 6831
(F):- 020 7373 6179
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Grand London Kensington

Property: Park Grand London Kensington
Address: 33-37 Hogarth Road | Kensington, London SW5 0QQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Phone Number:
Region: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#110 Business Hotel in London
#118 Luxury Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London

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