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“Wonderful Stay Thank You.”
Review of Sydney House

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Sydney House
Ranked #221 of 1,063 Hotels in London
Certificate of Excellence
Lancashire
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Wonderful Stay Thank You.”
Reviewed 12 June 2013

We recently stayed for 3 nights at this hotel in Chelsea. We cannot rate it high enough and had a really amazing time there. The hotel is in a perfect location and only 5 mins from South Kensington underground station. Very central and we were able to walk to many London attractions from here. Service was very discrete, but always there when needed. Room service was prompt and efficient, breakfast good quality but there are other places around for a change quite near to the hotel. We spoiled ourself really by staying in what is called "the room at the top"
a beautiful room with its own private roof top garden, Just lovely.
We will certainly go back. Thank you to everyone at Sydney house.

Room Tip: Well we loved our room.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Karenanngolden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SydneyHouseChelsea, Front Office Manager at Sydney House, responded to this review, 4 July 2013
Dear Guest,

Thank you for your wonderful feedback.
We are very pleased that you enjoyed your time with us.

We look forward to welcoming you to the Sydney House Chelsea in the near future.

Best regards,
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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437 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Swindon, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 June 2013

My husband booked this hotel for two nights for my birthday treat as we visiting the Chelsea Flower show. The hotel is situated in a quiet street and is very convenient for the Chelsea flower show. The bedroom was fairly small but you expect this for a boutique hotel. The bed was amazingly comfy and I was the best couple of nights sleep I have had for a while. The staff were really friendly and polite and could not do enough for you.

We ordered room service the first night and it was good value and a lovely meal. We skipped breakfast on the first morning as we had to be out early. Breakfast on the Sunday was good value and really had that personal touch. We unfortunately had a morning where the service was a little slow due to a new member of staff. But it was Sunday we were in no rush!! We will definatley be back

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Krista147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SydneyHouseChelsea, Front Office Manager at Sydney House, responded to this review, 4 July 2013
Dear Guest,

Thank you for taking the time to write a review on our hotel.
We are so pleased that you found the staff to be friendly and polite and that your stay was comfortable.
We look forward to welcoming you back soon.

With kind regards,
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkshire, United Kingdom
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 3 June 2013

We were recommended here by a friend, who raved about it. Now, we're raving about it too! I would definitely recommend going for a premiere room, as we had a fabulous room at the front of the hotel with set sets of double doors (triple glazed!) opening onto little balconies and it was lovely to stand watching the world go by. Everything in the room was spotless with a great sized bed and an immaculate and spacious shower-room. Although you're on a busy road, the hotel felt very calm and quiet. Service was excellent and a little problem we had with the shower was sorted out efficiently and quickly

We booked the hotel for its location as we were attending a party in Knightsbridge and wanted to be able to walk. We drove from home to the hotel but parking is tricky as the metered spaces are a little walk away and run from 8.30am to 6.30pm. Still, this wouldn't put us off coming again and we'd definitely recommend it for personal and efficient service with lovely rooms in a great location. Best hotel find in ages!

Room Tip: Go for a premiere room if you can. It's worth the extra.
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank thegarretys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SydneyHouseChelsea, Front Office Manager at Sydney House, responded to this review, 3 July 2013
Dear Guest,

Thank you very much for taking the time to review you recent stay with us.
We are very pleased that you found the hotel enjoyable.
We look forward to welcoming you back to Sydney House Chelsea.

Kind regards,
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
High Wycombe, United Kingdom
Level Contributor
313 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 30 May 2013

The frist time I saw this place was like its someone house. From outside I saw people drinking in the lounge and the kitchen lights were on. The closer I look its was a hotel. Its written hotel in small print. I just wanted to see want it like I order ginger ale cost 2.25 the cheapest drink going on. I sat in the lounge nice music playing there also good choice of magazines to read. Would I come back? yes

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank rajesh4cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SydneyHouseChelsea, Manager at Sydney House, responded to this review, 30 July 2013
Dear Guest,

Thank you so much for your kind comment. I hope you will soon come back and stay with us.

Kind regards

V. Mandic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leatherhead, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2013

We stayed there because we needed to get to an appointment early the following morning, in a nearby location. The accommodation was booked on the Saturday and we arrived on the Sunday evening. The room was beautifully decorated with a comfortable bed, and a modern stylish en-suite bathroom.
The hotel provided a Freeview tv which also had facilities to watch your own dvd if you so wished. Free wifi was available to guests, and a helpful and friendly staff welcomed us.
Although there were no tea or coffee making facilities in the room, the hotel would provide drinks on request at cost. I would certainly stay there again. It is located about five minutes walk from South Kensington tube station.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Leatherhead_visitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SydneyHouseChelsea, Front Office Manager at Sydney House, responded to this review, 31 May 2013
Dear Guest,

Thank you for your kind review.
We are very happy you found the hotel enjoyable.

We look forward to welcoming you back to The Sydney House.

Best regards,
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2013

Me and my partner stayed here on New Year's Eve, nicest hotel I've stayed in! It was clean, modern, and amazing value.. Since we decided at 1pm on New Year's Eve we were going to London we were so happy with the price :) the area is beautiful and I would stay here every time I'm in London, thank you!!

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank amamamber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SydneyHouseChelsea, Front Office Manager at Sydney House, responded to this review, 31 May 2013
Dear Guest,

Thank you for taking the time to write a review on Sydney House Chelsea.
We are very happy to hear you enjoyed your stay with us and we look forward to seeing you again in the future.

With kind regards,
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 May 2013

I stayed only one night but that was enough to get me hooked! This small, excellently located hotel offers all one would want/need while shopping, sightseeing, going to a play/opera! The rooms are small but clean, new, with wifi! The staff could not be friendlier. The breakfast choices are sufficient, delicious and such a value. I paid for a very generous 'continental breakfast' one/fifth..yes 20% of what I paid X years ago at Claridge's.. Yes, one of the reasons that I now find myself trying smaller, less expensive but clean, very functional hotels, with personable and helpful staff! I was impressed to find the Mgr working right along the others on a Saturday morning. A great way to motivate the team!

  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 1954WorldTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SydneyHouseChelsea, Front Office Manager at Sydney House, responded to this review, 31 May 2013
Dear Guest,

Thank you so much for taking the time to write a review and for your kind comments.
We are very pleased that you enjoyed your time with us.

We look forward to welcoming you to Sydney House Chelsea in the near future.

Best regards,
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sydney House

Property: Sydney House
Address: 9-11 Sydney Street | Chelsea, London SW3 6PU, England
Region: United Kingdom > England > London > Chelsea
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#131 Romantic Hotel in London
#166 Luxury Hotel in London
#168 Business Hotel in London
#298 Family Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Sydney House 5*
Number of rooms: 21
Official Description (provided by the hotel):
Sydney House is a contemporary townhouse hotel, only a few minutes walk from King‘s road and Knightsbridge.Sitting in a quiet Chelsea street, the capital’s most fashionable shops and restaurants are on its doorstep.Sydney House is conveniently located for Westminster and the City of London. It has direct road and rail links for London’s’ airport and Eurostar terminals.Behind the exterior of a listed Georgian building, lies a 21st Century hotel. Each of the 21 bedrooms is dedicated to comfort, air conditioned throughout, goose down quilts and sleek, glass bathrooms. Individually designed, all rooms have discreet technology. DVDs, flat screen TVs, and WIFI are provided. Sydney house has a fully equipped boardroom, available for smaller meetings/receptions. 24-hour room service and “a la carte” breakfast make Sydney House Chelsea, a “Private home in the City”. ... more   less 
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Also Known As:
Sydney House Hotel London
Sydney Hotel London

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