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Sydney House Chelsea
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Reviews (495)
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All reviewskings roadsouth kensington tube stationroyal marsdengreat locationsmall hotelno tea coffee making facilitiesroof terraceperfect place to staycomfortable bedsshort walkroom servicethe natural history museumhome away from homeexcellent breakfasteasy accesscentral locationhyde park
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Reviewed 27 January 2014

I have stayed here several times over the past few years & would really like to keep it a secret as I fear otherwise it will never have any rooms available.......
3 min walk to South Kensington tube,2 min walk to Kings Road ( at Chelsea Town Hall) Lots of good restaurants nearby,Cinemas in both Kings Road & Fulham Road. Good access for tube to theatres in West End.
It is just perfect for me;great location,very quiet,excellent staff,gorgeous bedlinen (very important for me!!),very comfy beds......all in all just perfect. Rooms are a bit small however they all are in London!!
Have been on my own,with my son & with my husband so have stayed in several different rooms
& any little problems are swiftly dealt with.

Room Tip: Could not possibly tell you my favorite but they are all good.
  • Stayed: November 2013, travelled with family
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1  Thank Henrietta R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this reviewResponded 6 February 2014

Dear Guest,

Thank you for choosing Sydney House Chelsea for your recent stay and for writing such a lovely review. We are incredibly grateful for your continued support.

We are all delighted that you enjoyed your time with us and we look forward to welcoming you back.

Best regards,
Sydney House Chelsea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2013

Having had some poor experiences in London independent / townhouse style hotels, this was a pleasant surprise. Not the largest room in the world but comfortable, well appointed, clean and quiet (despite my room looking straight onto the street). 'Honesty bar' in the lobby, good breakfast (and hurrah, cooked to order not a buffet!), nice staff, reasonable rates and in a great location for Kensington and Chelsea - Fulham High St and Kings Road a stones-throw away. I'll be back.

  • Stayed: December 2013, travelled on business
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Thank Pedrode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this reviewResponded 8 January 2014

Dear Guest,

Thank you so much for taking the time and effort to express your opinon on Sydney House Chelsea.
It is great to hear that you enjoyed our breakfast and location.
We look forward to welcoming you back in the near future.

Best wishes,
Sydney House Chelsea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2013

We stayed here for 2 nights and chose the hotel for the location and price. Neither disappointed. This town house hotel is situated just off the Fulham Road, a few minutes from South Kensington tube station and on bus routes. My adult children could easily come and visit us and we found a plethora of good places to eat nearby.
The rooms are small but adequate and as we paid £200 per night we didn't feel ripped off. The lift is tiny but as we were on the 2nd floor we just used the stairs and didn't mind doing so. We had nice sheets, 3 pillows each and a small but well designed bathroom. It was nice to have dressing gowns and good big towels too. The rooms were very clean and the bathroom products were of good quality. There is a radio and TV in the room and we were given a litre bottle of water which was very good. My only critisism was that I don't like having to use air conditioning overnight but we both woke up and the room was 26 degrees - in December. So we put the air-con on and put up with the noise. The air-con was the only noise we heard and were unaware of passing traffic.
I ordered some wine and coffee which were promptly delivered and reasonably priced. Breakfast downstairs in the basement was straightforward with a good range of choice and exactly what we wanted. Both the tea and coffee were nice to drink which is not the case in many hotels.
So we will be back.

Room Tip: If you are claustrophobic in lifts then get a room on the first or second floor.
  • Stayed: December 2013, travelled as a couple
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1  Thank blackies321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this reviewResponded 8 January 2014

Dear Guest,

Thank you very much for taking the time to review you recent stay with us.
Please accept our apologies for the noise you experienced with the air-conditioning system in your room, this was a maintenance issue which has now been solved.
We are so pleased that you enjoyed room and location but again we would like to apologise for the issue you encountered during this stay.
Thank you for choosing us and we hope to welcome you back very soon.

Best regards,
Sydney House Chelsea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2013

We stayed here for one night and the hotel was fantastic . The location is perfect - in a busy part of London yet our room was lovely and quiet . All the staff were very friendly and so professional . We ordered the Light Breakfast in our room and it arrived within 5 minutes with high quality toasts , croissants etc and the waitress was cheery and friendly (even at 7 am in the morning !). The room was spotlessly clean and they had made the very most if the space available - we stayed in the deluxe double and there were nice small touches such as white cotton waffle bathrobes. The decor was lovely and there was adjustable heating -a big bonus when many hotel rooms can get incredibly hot and stuffy nowadays. Got a great nights sleep as bed comfortable. This hotel is also very good value for money given its very central and upmarket location. Highly recommended.

  • Stayed: December 2013, travelled as a couple
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1  Thank Fiona H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this reviewResponded 8 January 2014

Dear Guest,

Thank you for your wonderful feedback.
We are so pleased that you found the staff to be friendly and professional and that your stay was comfortable.
Once again we are grateful for your comments and look forward to welcoming you to the Sydney House Chelsea in the near future.

Best regards,
Sydney House Chelsea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2013

Not our first visit but our first time staying in the room at the top. The rooms are certainly on the small side however they have lovely finishing touches and are very well appointed. The staff are very friendly and no request is too much trouble. The hotel is spotless and has a light, modern feel. Great location.

Stayed: December 2013, travelled as a couple
Thank Mr_Mrs_Baxter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SydneyHouseChelsea, Front Office Manager at Sydney House Chelsea, responded to this reviewResponded 9 December 2013

Dear Guest,

We are all delighted that you enjoyed your stay with us and thank you for taking the time to write a review on our hotel.

Thank you for choosing Sydney House Chelsea and we hope to welcome you back very soon.

With kind regards,
Sydney House Chelsea

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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