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“What a wonderful hotel!”
5 of 5 bubbles Review of The Pelham

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The Pelham
Ranked #161 of 1,088 Hotels in London
Certificate of Excellence
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“What a wonderful hotel!”
5 of 5 bubbles Reviewed 12 June 2014

The hotel is beautiful and in a great location. The room was so nice we hated to leave and go out exploring! The staff and service are impeccable and a pleasure to be around. We will definitely be back!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Karen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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828 reviews from our community

Traveller rating
    506
    222
    71
    22
    7
See reviews for
188
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Denison, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

Staff was great as was the location. Many fine restaurants within walking distance with a tube station across the street. Breakfast in the hotel restaurant was excellent with a good variety of choices. Room service was quick. Overall value was good. Multiple rooms in the lobby area were available for visits with friends.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 11 June 2014

We stayed for 4 nights, great hotel, great location. Excellent service and staff. One problem with AC, but staff moved us into another room without issue. Bathroom was great - our room had double sinks which helped with counter space. Room was "spacious" - with two individuals there was enough room for suitcases and walking around space. Nice restaurants around the corner including quick breakfast locations. Next to South Kensington tube - convenient. Also next to a hop on / hop off bus location, so families utilizing that service would be well served. Would definitely stay again.

Room Tip: On the third floor towards the back. Not a great view, but away from street noise. Great bathroom...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heidi s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Level Contributor
84 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

We spent 5 nights at this elegant hotel at the end of our travels through the UK. We felt that we deserved to stay there. The service is outstanding, our room was elegant and quiet with a beautiful granite bathroom. We slept well each night. The concierge service was fabulous---helpful and efficient. The front desk staff was professional, friendly and efficient. The living room and the library are very comfortable, quiet rooms. The location can't be beat. It's right across from the So. Kensington Station, across the street from a Pret a Mange and within walking distance to museums and Kings Road with lovely shops and restaurants. We will definitely stay at the Pelham again. Thanks Rick Steves for the recommendation.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IndTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 23 May 2014

Elegant hotel convenient to the tube, museums, parks, and restaurants. Excellent, friendly service. We especially appreciated the concierges who were on duty 24 hours per day. Nicely appointed, quiet room and beautiful granite bathroom.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank SeattleMaisie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warren, Vermont
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 May 2014

Lovely little hotel in a very convenient location with super friendly and helpful staff. Only slight niggle was we couldn't get the thermostat to work but were too tired to ask for help. They probably could have helped. We would definitely stay there again.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 19 May 2014

I booked afternoon tea for 4 people at the Pelham with a Timeout voucher.
When we arrived we realised the pelham was a very small hotel and but the staff welcome us kindly and send us down stairs to the restaurant. The place was small but elegant with about 6 tables only. The atmosphere was pleasant and the service quite good. The afternoon tea was very well presented. They charged us for the coffee refill and the extra jam and cream for the scones £3.50 but to be honest it was worthy.
Great experience ...we would repeat.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank paco_joya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Pelham

Property: The Pelham
Address: 15 Cromwell Place, London SW7 2LA, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites
Hotel Style:
#96 Business Hotel in London
#129 Luxury Hotel in London
#171 Family Hotel in London
#200 Romantic Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Pelham 5*
Number of rooms: 52
Official Description (provided by the hotel):
The Pelham is a unique, stylish boutique hotel in the very heart of South Kensington. Each and every room has been individually designed by Kit Kemp, blending the enchantment of English style with modern colours and flair, The Pelham has been described as one of London's finest townhouse hotels. Our guests have the privilege of exclusive use of the wood paneled drawing room and library both with open fireplaces, business centre as well as our 24-hour fitness room. Kensington is awash with boutiques, bars and bistros not to mention our own Bistro Fifteen with our mouth-watering and sumptuous menu, inspired by fresh quality ingredients and flavours of the Mediterranean Cuisine. In our BAR 15 discover our selection of organic wines together with our home made terrines. Our stylish Event Suites can be transformed from a corporate meeting area into a glamorous space for private dining, drinks receptions, baby showers and afternoon teas. Minutes from the Victoria & Albert and Natural History Museums, Harrods, Hyde Park and The Royal Albert Hall, The Pelham really is the perfect foundation for your sophisticated stay in London. ... more   less 
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Also Known As:
Pelham Hotel London

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