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“Perfect!”
5 of 5 bubbles Review of The Pelham

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The Pelham
Ranked #160 of 1,089 Hotels in London
Certificate of Excellence
Charlottesville, Virginia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect!”
5 of 5 bubbles Reviewed 5 July 2014

The Pelham was perfect, from concierge assistance before we arrived, to the warm greeting, lovely room, and ideal location. I would not choose to stay anywhere else in London. Great local restaurants, directly across from the South Kensington tube station, and easy bus access. Easy walk to museums and Hyde park.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank hannah22733
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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829 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

This is a true gem. Not only is it in a great location, with very comfortable rooms and amenities, the staff really make the Pelham shine. From the front desk to the concierge everyone is extremely warm and helpful. Even when we had an issue with the air conditioning, in our original room, the staff went out of their way to insure we were given a room which was satisfactory. We will without a doubt, be back. Thank you Jamie for all your assistance.

Room Tip: A room with a double pedestal sink gives you a little more space in the bathroom .
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipei, Taiwan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 30 June 2014

The hotel charge almost 400 per night without breakfast, I think it is not worth the value. The services staffs are very friendly, but it seems to me that they are not willing to do an extra step to make my stay more joyful.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Ben K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 29 June 2014 via mobile

We stayed there for 1 night during our visit to Wimbledon. Location is excellent, right opposite South Kensington tube station (piccadilly line) and the Museums. Hyde Park and Knightsbridge (Harrods) are also only a view walking minutes away. There is a variety of good and international restaurants surrounding the hotel (Old Brompton Street). The hotel itself has charme due  to its small size and tasteful interior design. Our room was nicely appointed and good in size, we did have a wall in front of our window - so no view at all but it didn't bother us as we only slept in the room. Bed was comfy. Staff (frontdesk and breakfast) was correct but not really friendly nor very helpful, but we did get a good tip for dinner from the concierge. Breakfast is really good, the breakfast formula is strange though: there is a small buffet with a variety of (really good) fruits (all kinds of berries, cherries, and so on), cereals and yoghurt and some croissants. All other things (anything warm, eggs, porridge...) can be ordered a la carte. Included in the breakfast rate is only the small buffet, a hot drink and orange juice, so if you like to have more than a bowl of fruits or cereals for breakfast you will end up paying for all other dishes on top (e.g. eggs florentine approx +12 £ incl tax) - but as I said, quality from all dishes was excellent!

Stayed June 2014, travelled with friends
Helpful?
1 Thank Pepitos_on_Tour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Ana, California
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

We had a wonderful 10 day stay. South Kensington is a great area, many eateries and services within a couple blocks, with the Tube right across the street. The hotel staff was very friendly and the concierge was most knowledgeable and very helpful. We very much enjoyed our stay at the Pelham, it was our comfy home away from home. Thank you for making our London trip so enjoyable and memorable!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nanci I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 June 2014 via mobile

If you want a great experience in a superbly located and character London hotel, this is the place. Great rooms, each individually decorated and good food. The staff are friendly and helpful, you are treated as a person. Strongly recommended for both business and personal travel.

Stayed June 2014, travelled on business
Helpful?
1 Thank Penajoal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denison, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 June 2014

The Pelham is perfectly located, well staffed, and delightfully "Old London". We were extremely satisfied with the dedicated people that seemed genuinely interested in assuring our stay was pleasant and memorable.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank D M S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Pelham

Property: The Pelham
Address: 15 Cromwell Place, London SW7 2LA, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites
Hotel Style:
#96 Business Hotel in London
#128 Luxury Hotel in London
#171 Family Hotel in London
#200 Romantic Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Pelham 5*
Number of rooms: 52
Official Description (provided by the hotel):
The Pelham is a unique, stylish boutique hotel in the very heart of South Kensington. Each and every room has been individually designed by Kit Kemp, blending the enchantment of English style with modern colours and flair, The Pelham has been described as one of London's finest townhouse hotels. Our guests have the privilege of exclusive use of the wood paneled drawing room and library both with open fireplaces, business centre as well as our 24-hour fitness room. Kensington is awash with boutiques, bars and bistros not to mention our own Bistro Fifteen with our mouth-watering and sumptuous menu, inspired by fresh quality ingredients and flavours of the Mediterranean Cuisine. In our BAR 15 discover our selection of organic wines together with our home made terrines. Our stylish Event Suites can be transformed from a corporate meeting area into a glamorous space for private dining, drinks receptions, baby showers and afternoon teas. Minutes from the Victoria & Albert and Natural History Museums, Harrods, Hyde Park and The Royal Albert Hall, The Pelham really is the perfect foundation for your sophisticated stay in London. ... more   less 
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Also Known As:
Pelham Hotel London

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