The shower room/toilet was smaller than that on an aircraft. The shower cubicle was only 30cm x 60cm, with a dirty and broken shower curtain. There was hardly room to perch on the loo and the flush did not work properly with the noise of a continuously filling cistern keeping us awake most of the night! The bedlinen and the towels stank of stale tobacco which we had to endure throughout our stay (only one night,thankfully). The whole room smelt of cigarette smoke, so what was meant to be a treat turned out to be an unpleasant experience! The problems were relayed to the staff on departure with a promise of a phonecall from the Manager. Four days later and I am still waiting! On calling the hotel myself, I am told the manager is not in and will not be back for several days. I will update this review if I get any satisfactory response.
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- Also Known As:
- Huttons Hotel London