All I can say about this hotel and its staff is that they went over and above with us and our stay. We travelled with a child who relies heavily on an electric wheelchair. The staff made us feel extremely welcome rather then a burden. We never needed to ask for any help as they were there to support us before we knew we needed it. We were given a room that was a bit small for 4 of us and the lovely Amandine sorted out a spare room for us. At no point were we made to feel like an inconvenience. Cissie was another member of staff who was supportive. The children were given a dressing gown and slippers each as well as a bear from Hamleys each and a pot of jelly beans at no cost to us. The door staff were amazing at helping us support our child with getting in and out of the limos and taxis with her wheelchair. The staff are a credit to this hotel and I would highly recommend this hotel to everyone. The rooms was comfortable and the food was lovely with a wide range of choices to suit all needs. It is also a 5 minute walk from the main shopping streets. Many thanks to you all and we hope to see you again as this is a place we would stay in again and again!!
- Official Description (provided by the hotel):
- Imposing Georgian-style Hotel situated in city center, overlooking Grosvenor Square & adjacent to American Embassy. ... more less
- Reservation Options:
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- Also Known As:
- Millennium Mayfair London
- Hotel Millennium Mayfair