Everything was of very high quality, and the location is great, so close to shoppping and many fine restaurants. To be fair, we arrived on the afternoon of New Year's Eve, but we were dismayed that at 3pm our room was not ready. The front desk pointed out that they were not required to have it available until 4, but this is the first time as a Gold level member that a property has not had a room ready. We were offered the lounge to wait in. We waited past 4, and finally they room was ready at around 4:15. Still, wasted time for our trip.
Really everything else was excellent about the stay, but this colored our experience somewhat.
- Official Description (provided by the hotel):
- Located in the fashionable Mayfair neighbourhood, the London Marriott Hotel Grosvenor Square offers a timeless blend of elegance and comfort. First built as a stately townhouse, it has evolved into an exclusive hotel that infuses contemporary chic with classic luxury and exceptional personal service. Indulge in Gordon Ramsay's Michelin Star 'Maze' restaurant, host inspired events and enjoy our hotel's ideal access to Hyde Park and the West End. ... more less
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- Also Known As:
- Marriott London
- London Marriott