Stayed with my husband for just one night in early June. Actually paid for 2 nights so that we could check-in very early (10am) as we had just arrived from USA. Check-in was fine but we were placed on a lower floor in a very small room with an interior courtyard "view". No real view actually and we kept the curtains shut the entire time we were there--definitely not my preference! The room was so small you actually had to move the desk chair to open the closet door and there was just enough room to walk around the bed. Very small bathroom with a walk-in shower, no tub (no room!) but the shower worked well and the space was clean. Bed was comfortable but on the one night we stayed, there was a large party downstairs in the bar and they blared loud music until midnight. When we mentioned this at check-out they merely agreed that, "yes, the music was loud"....They might have at least offered an apology.
The Club lounge is in the basement and it felt claustrophobic: no windows, low ceiling. The staff in the lounge were friendly and helpful but I didn't enjoy the atmosphere. We had one breakfast which was fine and stopped for some water in the afternoon but that was about it.
The location is pretty good and we did walk to Westminster Abbey, Hyde Park and Selfridges from the hotel. We moved from this hotel to the London Marriott Hotel County Hall, which I much preferred.
I would have been very disappointed if we had stayed our entire week in London at the Marriott London Grosvenor Square Hotel due to the size of the room and the condition and atmosphere of the Club lounge. My husband is a Marriot Gold member which should have allowed a better room but perhaps they didn't bother since we only stayed one night.
- Official Description (provided by the hotel):
- Located in the fashionable Mayfair neighbourhood, the London Marriott Hotel Grosvenor Square offers a timeless blend of elegance and comfort. First built as a stately townhouse, it has evolved into an exclusive hotel that infuses contemporary chic with classic luxury and exceptional personal service. Indulge in Gordon Ramsay's Michelin Star 'Maze' restaurant, host inspired events and enjoy our hotel's ideal access to Hyde Park and the West End. ... more less
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- Also Known As:
- Marriott London
- London Marriott