On pulling sheets back to get into bed found fresh blood on mattress topper with a clean sheet placed over top -hard to miss. This was a serious hygiene and health issue. On complaining reception sent a gentleman up who was very angry. Not only the embarrassment of me and my elderly mother being in our nightclothes we then had to make a fresh bed up ourselves. Bedroom reminded us of student accommodation but was very dirty and in desperate need of an overhaul. Breakfast was an experience to be missed with an obvious shortage of staff and self serve in the extreme. The hotel reception was lovely, obviously were all the money has been spent, once you get past that it is terrible.
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- Also Known As:
- Central Park Hotel London
- Hotel Central Park