This hotel was obviously once grander than it is now. I booked as I needed to be near a venue and my first choice was full. I thought it looked jaded, but thought ok as it is cheap, but I need a clean comfortable bed. Reviewed trip advisor and saw numerous bad reviews. Tried to view the cancellation policy, but it was unavailable, emailed 3 weeks before stay asking for the policy, but no reply.
Went along, was put into a double room instead of my single, thought it was an upgrade, wrong! Reception not overly welcome, I had heavy conference equipment but no offer of help. I was in the basement, it smelt dreadful and the carpet was filthy. My room was old, but my bed sheets were clean as was the old shower room. My towel was thread bare with holes in but clean.
I went out to eat but felt quite sick from the smell, I decided not to have breakfast. I suppose it would be ok if you just needed to get your head down but I will not be booking there again.
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- Also Known As:
- Hallam Hotel London